# Service bulletin SMB00\-339\-2020\-0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10181046
- Published by NHTSA: 2020\-10\-13
- Manufacturer's number: SMB00\-339\-2020\-0
- Manufacturer's date: 2020\-09\-26
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

To empower Volvo retailers to provide a superior customer experience to owners of Volvo?s T8 and Polestar Engineered Recharge vehicles, VCUSA Quality announces the MY2020 \& MY2021 T8 and Polestar Engineered Recharge Premium Customer Experience Program. This program will now provide Volvo retailers additional latitude, to proactively address non\-warranty customer concerns in an expeditious manner. The ownership experience should never be compromised due to a customer inconvenience.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181046-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181046-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2020 to 2021 VOLVO S60H
- 2020 to 2021 VOLVO S90H
- 2020 to 2021 VOLVO V60H
- 2020 to 2021 VOLVO XC60H
- 2020 to 2021 VOLVO XC90H

## Other bulletins for the same vehicles and component

- [31698.3.3](/bulletins/10253771.md), 2024-05-01, Service bulletin: EQUIPMENT. This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
- [P10263](/bulletins/10253247.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016\-2021 XC90 vehicles. The corrective action is to download a Total Software Upgrade.
- [TJ36125](/bulletins/10249385.md), 2024-01-29, Service bulletin: EQUIPMENT:ELECTRICAL. WPC \(Wireless Phone Charger\) charging information
- [TJ36509](/bulletins/10249366.md), 2024-01-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Volvo Cars App Remote climate or ERS, not possible
- [TJ36469](/bulletins/10249364.md), 2024-01-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Google assistant voice commands
- [TJ36224](/bulletins/10249361.md), 2024-01-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. No bass function \(High Performance Audio\)
- [35912.5.0](/bulletins/10249193.md), 2024-01-25, Service bulletin: EQUIPMENT. This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
- [TJ36147.1.1](/bulletins/10248800.md), 2024-01-16, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Poor radio reception and sound \(FM\)
- [TJ3669310](/bulletins/10241683.md), 2023-09-05, Service bulletin: EQUIPMENT:ELECTRICAL. WPC. none or unstable charging.
- [TJ34936110](/bulletins/10241670.md), 2023-09-05, Service bulletin: EQUIPMENT:ELECTRICAL. No internet connection and intermittent.

JSON: [/v1/bulletins/10181046](/v1/bulletins/10181046)

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