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Service bulletin SMB00-339-2020-0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10181046
Published by NHTSA2020-10-13
Manufacturer's numberSMB00-339-2020-0
Manufacturer's date2020-09-26
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

To empower Volvo retailers to provide a superior customer experience to owners of Volvo?s T8 and Polestar Engineered Recharge vehicles, VCUSA Quality announces the MY2020 & MY2021 T8 and Polestar Engineered Recharge Premium Customer Experience Program. This program will now provide Volvo retailers additional latitude, to proactively address non-warranty customer concerns in an expeditious manner. The ownership experience should never be compromised due to a customer inconvenience.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
VOLVO S60H2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
VOLVO S90H2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
VOLVO V60H2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
VOLVO XC60H2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
VOLVO XC90H2020, 2021 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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TJ361252024-01-29. Service bulletin. WPC (Wireless Phone Charger) charging information
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TJ364692024-01-29. Service bulletin. Google assistant voice commands
TJ362242024-01-29. Service bulletin. No bass function (High Performance Audio)
35912.5.02024-01-25. Service bulletin. This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
TJ36147.1.12024-01-16. Service bulletin. Poor radio reception and sound (FM)
TJ36693102023-09-05. Service bulletin. WPC. none or unstable charging.
TJ349361102023-09-05. Service bulletin. No internet connection and intermittent.