Service bulletin NTB17-039k
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10180992 |
| Published by NHTSA | 2020-10-08 |
| Manufacturer's number | NTB17-039k |
| Manufacturer's date | 2020-09-30 |
| NHTSA component | EQUIPMENT; POWER TRAIN |
NHTSA's summary
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration), AND One of these DTCs is stored: • P17F0 (CVT_JUDDER (T/M INSPECTION)) • P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE: • If a transmission judder (as described above) is not reported, this bulletin does not apply. • If either P17F0 or P17F1 are not stored, this bulletin does not apply. • If any DTCs are stored other than P17F0 or P17F1, this bulletin does not apply. • NTB15-014, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTION • Refer to the Repair Flow Chart on page 2 for CVT repair. CAUTION: Always handle the CVT and component assemblies carefully and with the appropriate lifting tools.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Transmission and driveline
Trouble codes named
P17F0, P17F1
| NISSAN ALTIMA | 2013, 2014, 2015, 2016, 2017, 2018 |
|---|---|
| NISSAN MAXIMA | 2016, 2017, 2018, 2019 |
| NISSAN MURANO | 2015, 2016, 2017, 2018, 2019 |
| NISSAN PATHFINDER | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| NISSAN QUEST | 2015, 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2021613 | 2021-10-05. Powertrain |
|---|---|
| 2014095 | 2014-03-26. Powertrain |
| 14V142000 | 2014-03-26. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| WBI/21-002 | 2025-10-21. Service bulletin. CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers in a class action, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable), Automatic Transmission Control Unit (ATCU) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissan’s New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval using the VCAT tool. Please reference WBI/21-002. Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty if they are within the dealer’s DCAL limit. 3. CVT warranty coverage can be confirmed using the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History. 4. If the vehicle is no longer covered by a powertrain or parts warranty, provide owners a repair estimate for a test drive, diagnosis, and repair. If an owner requests assistance, be sure to consult goodwill guidelines available in the Assurance Products Resources Manual (APRM) section 2.2 and obtain the necessary approvals before proceeding. |
|---|---|
| NTB17-039R | 2024-06-07. Service bulletin. DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. |
| NTB12-103I | 2024-06-07. Service bulletin. CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| NTB24-015A | 2024-04-06. Service bulletin. ENGINE SUPPORT TOOLS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| NTB24-015 | 2024-03-08. Service bulletin. ENGINE SUPPORT TOOLS SERVICE INFORMATION A new Engine Support Tool, Engine Support Bracket, and CVT Transmission Jack Adapter are now available to allow the CVT to be removed from the APPLIED VEHICLES without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the Electronic Service Manual (ESM), which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE to use these new tools: • Front Wheel Drive (FWD) – pages 4 - 26 • All Wheel Drive (AWD) – pages 27 - 55 |
| NTB23-018G | 2024-03-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018. |
| NTB23-018F | 2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018. |
| NTB20-080D | 2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin. |
| NTB21-094B | 2024-01-09. Service bulletin. TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| NTB17-039Q | 2024-01-09. Service bulletin. CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. |