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Service bulletin CSP06d

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10180690
Published by NHTSA2020-10-05
Manufacturer's numberCSP06d
Manufacturer's date2020-09-23
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

CSP06 - 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES. Please review the newest repair procedure updated today, September 25, 2020 that performs 2 required checks of the TCU Serial # in addition to the previous update to print out and give each owner the customer communication document after the CSP06 update. CSP06 campaign is currently in open status for all affected VINs' in the Warranty Vehicle Inquiry screen located in eMDCS. The Connected Vehicle services will launch in October, this campaign is designed to prepare the vehicle for the customer so that it is ready once Connected Vehicle services is activated. This also means Connected Vehicle services is not active. Please have your Service Advisors and BDC employees review the customer communication from Marketing “Service Advisors and BDC Employees” and share this specific information with the customer after the vehicle has been updated under CSP (06). Repair all affected new and used inventory at your dealership and program all affected customer vehicles as they come in for service. Important: Updated repair procedures have been posted to MGSS. Please ensure your teams use the most updated repair procedures available in MGSS under this CSP.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
MAZDA MAZDA32019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SA-007-24a2024-05-04. Service bulletin. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
SA-021-242024-05-03. Service bulletin. Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display and the following DTC's may be stored. U0186:08 Communication error with audio amplifier U2145:08 Communication error with remote tuner (RT) U2145:02 Communication error with remote tuner (RT)
SA-017-242024-04-03. Service bulletin. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, Climate control
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SA-006-242024-03-06. Service bulletin. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-025-23a2024-01-06. Service bulletin. When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: DO NOT swap TCU with another vehicle as the TCU is VIN locked after activation. A TCU swap with another vehicle will disable Connected Services on both vehicles. If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.
SA-021-23b2024-01-06. Service bulletin. Qi Wireless Charger symptom troubleshooting
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