# Service bulletin 09\-031\-20\-3736

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10180668
- Published by NHTSA: 2020\-10\-03
- Manufacturer's number: 09\-031\-20\-3736
- Manufacturer's date: 2020\-09\-21
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## NHTSA's summary

Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the messages are displayed normally.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10180668-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10180668-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Equipment and accessories, Glass, wipers and mirrors, Backup camera

## Vehicles listed

- 2016 to 2019 MAZDA CX\-3
- 2014 to 2018 MAZDA MAZDA3

## Recalls for the same vehicles and component

- [23V487000](/recalls/nhtsa/23V487000.md), 2023-07-14: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [09\-032\-23](/bulletins/10243551.md), 2023-10-05, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION. SERVICE BULLETIN 09\-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G \(“2014\-2018 MAZDA3 AND 2016\-2021 CX\-3 \- REARVIEW IMAGE MAY NOT DISPLAY PROPERLY”\).
- [Issues](/bulletins/10213461.md), 2022-06-06, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION. Active driving display caution \(Update\)
- [Mil](/bulletins/10213447.md), 2022-06-06, Service bulletin: SERVICE BRAKES; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION. MIL ON WITH DTC PO451 AND/OR PO12A Some customer s may complain about a MIL ON with DTC P0451 \(Fuel tank pressure sensorL sensor characteristic malfunction\) and/or P013A \(HO2S: Slow response \(during transition from rich to lean\)\) Recall 8615J repair procedure may correct this concern
- [0500515](/bulletins/10213407.md), 2022-06-06, Service bulletin: BACK OVER PREVENTION. WHINING NOISE FROM AUTOMATIC TRANSAXLE.
- [SA\-001/22](/bulletins/10206938.md), 2022-02-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands\-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock
- [09\-038\-16](/bulletins/10185829.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION; VEHICLE SPEED CONTROL. Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx 1/2 to 4 inches \(1\-10 cm\)
- [02\-010\-16](/bulletins/10185824.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION. Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.
- [02\-001\-16](/bulletins/10185823.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION. Popping and/or squeaking noise from front shock absorber and or creaking noise from front lower arm bushing.
- [01\-018\-16](/bulletins/10185822.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE. Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a malfunction.
- [09\-002\-17](/bulletins/10185807.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM. Rust around rear view camera and/or liftgate opener switch

JSON: [/v1/bulletins/10180668](/v1/bulletins/10180668)

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