# Service bulletin SSM 49202

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10180418
- Published by NHTSA: 2020\-10\-06
- Manufacturer's number: SSM 49202
- Manufacturer's date: 2020\-09\-24
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Some 2017\-2020 F\-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp \(MIL\) and diagnostic trouble code \(DTC\) P20EE. The Powertrain Controls and Emissions Diagnosis \(PC/ED\) pinpoint test RD15 has been updated to perform a Diesel Particulate Filter \(DPF\) Manual Regeneration twice along with performing the Specified Function SCR Parameter Reset with the appropriate Ford diagnostic scan tool.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10180418-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10180418-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Trouble codes named

P20EE

## Vehicles listed

- 2017 to 2020 FORD F\-250 SD
- 2017 to 2020 FORD F\-350 SD
- 2017 to 2020 FORD F\-450 SD
- 2017 to 2020 FORD F\-550 SD

## Recalls for the same vehicles and component

- [2019609](/recalls/tc/2019609.md), 2019-12-05: Electrical
- [2019174](/recalls/tc/2019174.md), 2019-04-10: Electrical
- [2018718](/recalls/tc/2018718.md), 2018-12-20: Electrical

## Other bulletins for the same vehicles and component

- [25H05 S1](/bulletins/11031792.md), 2026-04-30, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Harvest Program 25H05 – Supplement \#1 Certain 2011\-2021 Model Year Vehicles Software Verification Harvest Program
- [25N15 S1](/bulletins/11031781.md), 2026-04-30, Other: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Customer Satisfaction Program 25N15 \- Supplement \#1 Certain 2015\-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One\-Time Replacement
- [SSM 54720](/bulletins/11031263.md), 2026-04-10, Service bulletin: ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION. Various 2020\-2026 Ford and Lincoln vehicles equipped with blind spot information system \(BLIS\) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster \(IPC\). This may also be accompanied by diagnostic trouble codes \(DTCs\) B118C:11 and/or B118C:15 stored in the driver door module \(DDM\), and/or B118D:11 and/or B118D:15 stored in the passenger door module \(PDM\). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z\-14A411\-B to resolve the concern.
- [SSM 54589](/bulletins/11029595.md), 2026-03-04, Other: ELECTRICAL SYSTEM. Some 2019\-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop\-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [25H05](/bulletins/11026013.md), 2025-12-03, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer\-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
- [TSB 25\-2570](/bulletins/11025837.md), 2025-12-01, Service bulletin: ELECTRICAL SYSTEM. This article supersedes TSB 24\-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
- [SSM 54313](/bulletins/11024526.md), 2025-10-28, Service bulletin: LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM. Some 2020\-2025 various Ford and Lincoln vehicles equipped with blind spot information system \(BLIS\) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster \(IPC\). This may also be accompanied by diagnostic trouble codes \(DTCs\) B118C:11 and/or B118C:15 stored in the driver door module \(DDM\), and/or B118D:11 and/or B118D:15 stored in the passenger door module \(PDM\). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z\-14A411\-B to resolve the concern.
- [SSM 54116](/bulletins/11021803.md), 2025-08-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Various 2019\-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start\-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus \(USB\) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start\-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.
- [TSB 25\-2322](/bulletins/11020894.md), 2025-07-24, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. This article supersedes TSB 25\-2200 to update the parts list to add the new camshaft and tappet service kit and add F\-650/F\-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp \(MIL\) with diagnostic trouble code \(DTC\) P0301\-P0308 in the powertrain control module \(PCM\). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.

JSON: [/v1/bulletins/10180418](/v1/bulletins/10180418)

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