Service bulletin SSM 49163
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10180367 |
| Published by NHTSA | 2020-10-06 |
| Manufacturer's number | SSM 49163 |
| Manufacturer's date | 2020-09-04 |
| NHTSA component | EQUIPMENT; ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
NHTSA's summary
Some 2020 Escape and Explorer hybrid vehicles may experience discharge of the high voltage battery (HVB) with DTCs P0DE6 and P0A7D. This may be due to the vehicle not being operated for an extended length of time or from a crank/no-start condition. If the HVB is discharged, refer to the applicable GSB and Workshop Manual section to confirm if off-board charging is required. Note that the voltages in the GSB do not apply to 2020 Escape and Explorer. Using the appropriate Ford scan tool, monitor PID values: HVBAT_V on 2020 Escape (at least 90V, but less than 165V)and 2020 Explorer HVBAT_V (at least 114V, but less than 210V). For both vehicles, HEV_BAT_MIN_V should be greater than 1.45V, and HEV_BAT_VAR_V less than 2.5V. If the values are within limits and the HVB is suitable for a rescue charge, contact the Technical Assistance Center to request a high voltage charger.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Engine, Equipment and accessories, 12-volt battery
Trouble codes named
P0A7D, P0DE6
| FORD ESCAPE | 2020 |
|---|---|
| FORD EXPLORER | 2020 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| TSB 22-2078 | 2022-03-08. Service bulletin. Some 20202022 Escape/Aviator plug-in hybrid electric vehicle (PHEV) and 20212022 Corsair PHEV vehicles may exhibit a FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily unavailable while the vehicle is plugged in during high voltage battery charging. The vehicle may also exhibit an inoperative remote start feature and/or lock and unlock functionality. This may be due to the software in the telematics control unit (TCU). To correct this condition, follow the Service Procedure to reprogram the TCU. |
|---|---|
| SSM 50388 | 2022-02-04. Service bulletin. Some 2020-2022 F-Super Duty/Explorer/Aviator and 2021-2022 F-150 vehicles may exhibit a Front Camera Fault, Lane Keeping Fault, and/or Collison Warning Not Available message with various diagnostic trouble codes (DTC) stored in the image processing module A (IPMA). If programming fails or Ford Diagnosis and Repair System (FDRS) states a file failed to flash after replacing the IPMA or reprogramming IPMA software, test the battery using any approved Rotunda tool including the GR-190, GRX-3590, and DCA-8000. Fully recharge or replace the battery according to results of the tool. Set the battery charger to maintain battery voltage between 12.6 and 13.6 volts during the entire programming procedure. The IPMA programming procedure may take several hours to complete due to the size of the software files required. |