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Service bulletin Initial NCU - Ch

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10180327
Published by NHTSA2020-09-28
Manufacturer's numberInitial NCU - Ch
Manufacturer's date2020-08-04
NHTSA componentSTRUCTURE

NHTSA's summary

Chassis 3.88t

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
MERCEDES-BENZ SPRINTER 15002019 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 25002019 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 35002019 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 45002019 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236892023-12-21. Structure
23V8760002023-12-21. STRUCTURE:CRITICAL FASTENERS
23V8750002023-12-21. STRUCTURE:CRITICAL FASTENERS
20V7720002020-12-11. STRUCTURE:BODY:HOOD
20V1810002020-03-25. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
20200772020-02-26. Structure
19V7160002019-10-08. STRUCTURE:BODY:DOOR
20194672019-09-23. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
LI80.20-N-0796972026-07-02. Service bulletin. Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed Cause There are several reasons that lead to the failure occurring: - Mechanical damage through bending when loading and unloading - Worn contact plates --> After detachment of silver plating, the coper plate is corroded - Movement of sliding door/body when driving --> Contact pins do not always make contact with contact plate --> Central locking system fault message in instrument cluster Remedy In a problem case, replace contact switch for vehicles with +T50/+T55/+EL9 or contact plate with A4478201903. Remember to check the fit of the sliding doors and make any necessary adjustments as per AR72.16-S-1023E (447/448) and AR72.16-D-1023TS (907/910). Further valid damage codes: 82326 Contact switch for central locking system on sliding door 82347 Contact plate for central locking system on sliding door 53196 K/Z contact plate for central locking system on sliding door 82645 Contact switch for sliding door
LI91-18-N-0800322026-05-02. Service bulletin. Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects left on the seats for extended periods of time (pressure marks) • objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle) • light initial creases due to vehicle handling • light creases in the outer covers originating from the production process (missing finish) Remedy Heat treatment of the seat covers using heat gun and plastic wedge (Please see provided video)
LI88.30-N-078036_22025-12-03. Service bulletin. Electric Step will not extend/inoperative Complaint T57 Electric step inop with warning on cluster. Cause Possible damage to end position sensors. Remedy Please remove lower panel on step and inspect for damage to end position sensors. If no damage is found to end position sensors, please continue diagnosis of concern as normal. If damage to end position sensors are found, please check the serial number on step (see attached image of serial number location) If the serial number is below 126050: 1. Please check that the drive motor is secured to the step properly. 2. Replace the end position sensor/sensors and install them in an adjusted position that allows proper clearance between drive and sensor/sensors. (see attached image of sensor position example.) 3. Function test the step at least 5 times to check for proper clearance. If the serial number is 126050 or higher: 1. Please open a TIPS case including images of the damaged sensor/sensors and serial number of step.
LI72.10-N-0779982024-08-03. Service bulletin. Complaint Front door collides with fender. Cause Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder.
LI72.10-N-0711902024-06-06. Service bulletin. Complaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder. Remedy: 1. In the event of damage to be claimed under warranty, please follow warranty guidelines 10.11.1 (see note) 2. Damaged body components will need to be repaired or replaced by a MB certified collision center. While at the collision center, please request a visual check for cracks on threaded connection of door holder in front door. 3. Replace lower hinge of front door on affected side of vehicle. (lower hinge will need to be painted) 4. Replace door holder (on both sides) with modified, shortened door holder. 5. For a repeat failure on a vehicle that has been previously repaired with the updated parts, Please create a PTSS case.
20240100062024-03-04. Service bulletin. Check Par????on Wall Bolts
20231200172024-03-04. Service bulletin. Check patrition Wall Bolts
LI72.10-N-0757892023-04-05. Service bulletin. Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair panel A 910 722 33 00 and screw in again with collar nut A 005 990 64 50. When using the adhesive, observe the following: Roughen the bonding surfaces slightly and clean them so that they are free of grease in order to guarantee secure bonding.
MB Launch NCU-VS2023-01-23. Service bulletin. (RC)Remove Power Sliding Door Function
NCU-VS3TU72EST2023-01-03. Service bulletin. (SC)Replace Front Door Check