# Service bulletin TB2012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10180166
- Published by NHTSA: 2020\-09\-30
- Manufacturer's number: TB2012
- Manufacturer's date: 2020\-04\-15
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL

## NHTSA's summary

KTM North America, Inc. has identified a technical problem using the XC\_2 tool when attempting to purchase and install some of the Technical Accessories Software Extensions for the above\-mentioned model motorcycles.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10180166-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10180166-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Throttle and cruise control, Software

## Vehicles listed

- 2019 to 2020 KTM 790 ADVENTURE
- 2019 KTM 790 ADVENTURE R
- 2020 KTM 790 ADVENTURE R
- 2020 KTM 790 ADVENTURE R RALLY
- 2020 KTM 890 DUKE R

## Other bulletins for the same vehicles and component

- [TB202R1](/bulletins/10180165.md), 2020-09-30, Service bulletin: VEHICLE SPEED CONTROL:CRUISE CONTROL; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. This bulletin supersedes KTB2012 dated April 15, 2020 because the 2020 890 DUKE R software installation errors have been resolved. KTM North America, Inc. has identified a technical problem using the XC\_2 tool when attempting to purchase and install some of the Technical Accessories Software Extensions for the above\-mentioned model motorcycles.
- [TB2012R2](/bulletins/10180164.md), 2020-09-30, Service bulletin: VEHICLE SPEED CONTROL:CRUISE CONTROL; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. For the 2019 and 2020 790 ADVENTURE and 790 ADVENTURE R models, KTM has enabled the ability to purchase and install the Quickshifter\+ technical accessory software extension again using only the XC\_2 diagnostic tool. On certain 2020 790 ADVENTURE R RALLY models, it is possible that the Cruise Control and the Quickshifter\+ features are not activated as delivered from production. Please do not purchase the Cruise Control and do not purchase the Quickshifter\+ for this model as the software purchases are not refundable. It is necessary to activate these two features during PDI and before customer delivery. This can be done by using the XC\_2 diagnostic tool in the Technical Accessories menu, select the software icon, click Update, click Activate.

JSON: [/v1/bulletins/10180166](/v1/bulletins/10180166)

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