# Service bulletin B310112

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10179812
- Published by NHTSA: 2020\-09\-14
- Manufacturer's number: B310112
- Manufacturer's date: 2020\-08\-01
- NHTSA component: SUSPENSION

## NHTSA's summary

CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or when turning the steering wheel while stationary.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10179812-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10179812-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2011 to 2013 BMW 1 SERIES M
- 2014 BMW 525D XDRIVE
- 2011 to 2016 BMW 528I
- 2014 to 2016 BMW 535D
- 2011 to 2017 BMW 535I
- 2010 to 2012 BMW 535I GRAN TURISMO
- 2011 BMW 535I US
- 2011 to 2017 BMW 550I
- 2010 to 2012 BMW 550I GRAN TURISMO
- 2012 to 2019 BMW 640I
- 2012 to 2018 BMW 650I
- 2017 to 2019 BMW 740E
- 2012 to 2015 BMW 740I
- 2017 to 2020 BMW 740I
- 2011 BMW 740I US
- 2015 BMW 740LD
- 2011 to 2015 BMW 740LI
- 2016 to 2017 BMW 740LI
- 2020 BMW 745E
- 2009 to 2015 BMW 750I
- 2018 to 2019 BMW 750I
- 2009 to 2015 BMW 750LI
- 2016 to 2019 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2014 to 2015 BMW 760LI
- 2012 to 2013 BMW ACTIVE HYBRID 5
- 2012 to 2013 BMW ACTIVE HYBRID 7
- 2014 to 2015 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7
- 2015 to 2016 BMW B7 ALPINA
- 2018 to 2020 BMW B7 ALPINA
- 2013 BMW F800 R
- 2016 to 2020 BMW M2
- 2015 to 2018 BMW M3
- 2015 to 2020 BMW M4
- 2013 to 2016 BMW M5
- 2013 to 2019 BMW M6
- 2017 to 2020 BMW M760I
- 2011 BMW R 1200 GS ADVENTURE
- 2017 BMW R 1200 GS ADVENTURE
- 2019 BMW R 1250 GS ADVENTURE
- 2019 BMW R NINE T PURE
- 2018 BMW R NINE T SCRAMBLER
- 2014 to 2016 BMW R1200 S ADVENTURE
- 2007 to 2018 BMW X5
- 2010 to 2012 BMW X5 M
- 2008 to 2019 BMW X6
- 2010 to 2012 BMW X6 M

## Recalls for the same vehicles and component

- [2018538](/recalls/tc/2018538.md), 2018-09-28: Suspension
- [18V680000](/recalls/nhtsa/18V680000.md), 2018-09-28: SUSPENSION:REAR
- [2018353](/recalls/tc/2018353.md), 2018-06-28: Suspension
- [18V439000](/recalls/nhtsa/18V439000.md), 2018-06-28: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
- [2017568](/recalls/tc/2017568.md), 2017-11-17: Suspension
- [17V727000](/recalls/nhtsa/17V727000.md), 2017-11-17: SUSPENSION
- [2017343](/recalls/tc/2017343.md), 2017-07-10: Suspension
- [17V438000](/recalls/nhtsa/17V438000.md), 2017-07-10: SUSPENSION:FRONT
- [08V170000](/recalls/nhtsa/08V170000.md), 2008-04-11: SUSPENSION:REAR

## Other bulletins for the same vehicles and component

- [B010522](/bulletins/11030332.md), 2026-03-31, Warranty extension: SUSPENSION. THE FRONT AND REAR AIR SUSPENSION STRUT ASSEMBLIES LIMITED WARRANTY FOR DEFECTS IN MATERIALS OR WORKMANSHIP HAS BEEN EXTENDED TO 8 YEARS /80,000 MILES AS DETERMINED FROM THE ORIGINAL IN\-SERVICE DATE.
- [B310124](/bulletins/10249016.md), 2024-02-01, Service bulletin: SUSPENSION. With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
- [SIB010522](/bulletins/10218398.md), 2022-08-22, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION. Component\-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC \(BMW NA\) is extending the limited warranty for the vehicle's front and rear air suspension strut assemblies \(item \# 1 Front and \# 2 Rear, shown\) to: 8 years/80,000 miles, as determined by the vehicle's original in\-service date. Other air suspension system\-related components/issues are excluded from this coverage. This component\-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
- [SIB010622](/bulletins/10215744.md), 2022-07-18, Service bulletin: SUSPENSION:FRONT:MACPHERSON STRUT; EQUIPMENT. Component specific limited warranty extension. This component\-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
- [SIB010522](/bulletins/10215743.md), 2022-07-18, Service bulletin: SUSPENSION:REAR; SUSPENSION:FRONT; EQUIPMENT. Component specific limited warranty extension. This component\-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
- [B340515](/bulletins/10184575.md), 2020-12-21, Service bulletin: WHEELS:LUGS/NUTS/BOLTS/STUDS; EQUIPMENT; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
- [B610920](/bulletins/10174023.md), 2020-04-20, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); ELECTRICAL SYSTEM; STEERING; SUSPENSION. CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages \(CCM\) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position \(D\) cannot be engaged on the gear selector switch \(GWS\) Reduction of steering assist After an engine emergency shut\-off \(either a prolonged long press; or 3 consecutive short presses of the Start/Stop button\) and the vehicle going to sleep \(identifiable by the lighting of the "Start/Stop button"\) everything resumes normal functionality and the CCM messages no longer appear.
- [B310514](/bulletins/10166229.md), 2019-10-21, Service bulletin: SUSPENSION. Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles \(e.g. potholes\) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
- [B370115](/bulletins/10157983.md), 2019-04-08, Service bulletin: SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.
- [B370115](/bulletins/10156210.md), 2019-04-01, Service bulletin: SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.

JSON: [/v1/bulletins/10179812](/v1/bulletins/10179812)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20B310112&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10179812&vehicle=Service%20bulletin%20B310112)