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Service bulletin L-SB-0032-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10179741
Published by NHTSA2020-09-14
Manufacturer's numberL-SB-0032-20
Manufacturer's date2020-08-26
NHTSA componentEQUIPMENT:ELECTRICAL; EQUIPMENT; ENGINE

NHTSA's summary

TSB: Some 2018 ? 2020 model year NX 300/300h and 2019 model year UX 200/250h vehicles equipped with a Continental DCM may exhibit one or more of the following conditions: ?SOS button lights inoperative ?Bluetooth® microphone and voice command inoperative ?Right front audio speakers are inoperative ?Connected services inoperative ?Remote start inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Equipment and accessories

Vehicles listed
LEXUS NX HYBRID2018 to 2020
LEXUS NX3002018 to 2020
LEXUS UX HYBRID2019
LEXUS UX2002019

Listing a model year does not mean every vehicle of it is concerned: the document says which.