# Service bulletin SMB00\-006\-2020\-0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10179681
- Published by NHTSA: 2020\-09\-14
- Manufacturer's number: SMB00\-006\-2020\-0
- Manufacturer's date: 2020\-08\-05
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

This is a Service Manager Bulletin: Service 2.0 Software \& Total Upgrade Reminder

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10179681-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10179681-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 1981 VOLVO 240
- 1976 to 1977 VOLVO 260
- 1979 to 1983 VOLVO 260
- 1984 VOLVO 760
- 1994 to 1997 VOLVO 850
- 1994 to 1995 VOLVO 940
- 1994 to 1997 VOLVO 960
- 2007 to 2013 VOLVO C30
- 2014 VOLVO C30
- 1998 to 2004 VOLVO C70
- 2005 VOLVO C70
- 2006 to 2013 VOLVO C70
- 2014 VOLVO C70
- 2000 to 2011 VOLVO S40
- 2012 VOLVO S40
- 2001 to 2009 VOLVO S60
- 2011 to 2021 VOLVO S60
- 2019 to 2021 VOLVO S60H
- 1998 to 2000 VOLVO S70
- 1999 to 2016 VOLVO S80
- 2017 to 2021 VOLVO S90
- 2018 to 2021 VOLVO S90H
- 2005 to 2011 VOLVO V50
- 2012 VOLVO V50
- 2015 to 2021 VOLVO V60
- 2016 to 2021 VOLVO V60CC
- 2019 to 2021 VOLVO V60H
- 2001 to 2010 VOLVO V70
- 2017 to 2021 VOLVO V90
- 2017 to 2021 VOLVO V90CC
- 2019 to 2021 VOLVO XC40
- 2020 VOLVO XC40H
- 2010 to 2021 VOLVO XC60
- 2018 to 2021 VOLVO XC60H
- 2001 to 2003 VOLVO XC70
- 2004 to 2016 VOLVO XC70
- 2003 to 2014 VOLVO XC90
- 2015 VOLVO XC90
- 2016 to 2021 VOLVO XC90
- 2016 to 2021 VOLVO XC90H

## Recalls for the same vehicles and component

- [25V179000](/recalls/nhtsa/25V179000.md), 2025-03-24: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE
- [21V273000](/recalls/nhtsa/21V273000.md), 2021-04-21: ELECTRICAL SYSTEM:SOFTWARE
- [18V800000](/recalls/nhtsa/18V800000.md), 2018-11-13: ELECTRICAL SYSTEM:SOFTWARE
- [09V343000](/recalls/nhtsa/09V343000.md), 2009-09-01: ELECTRICAL SYSTEM:SOFTWARE
- [09V139000](/recalls/nhtsa/09V139000.md), 2009-04-29: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [C00013](/bulletins/10252999.md), 2024-04-10, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade – C00013 on certain Android\-based Infotainment system \(iCup\) vehicles that have missed three \(3\) or more consecutive Over\-The\-Air \(OTA\) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
- [36825.1.0](/bulletins/10251130.md), 2024-03-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
- [TJ36514](/bulletins/10249389.md), 2024-01-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
- [TJ36507](/bulletins/10249365.md), 2024-01-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Factory Reset IHU
- [TJ31543](/bulletins/10249344.md), 2024-01-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. P5\(SPA\)/P6\(CMA\) Software Download Guide
- [TJ3667810](/bulletins/10241680.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Recovering control modules stuck in ?not responding?
- [TJ3654810](/bulletins/10234821.md), 2023-04-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. OHC replaced too often due to CEM U134187 download software prior replacement
- [TJ3652620](/bulletins/10234818.md), 2023-04-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. ERS or preconditioning fails \+ message in VC App
- [TJ3651410](/bulletins/10234817.md), 2023-04-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update Fails
- [TJ33931c](/bulletins/10234716.md), 2023-04-24, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. SPA Hybrid Irregular electrical distance to empty after Software upgrade

JSON: [/v1/bulletins/10179681](/v1/bulletins/10179681)

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