WenmarOpen by Wenmar Pro

Service bulletin SMB00-006-2020-0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10179681
Published by NHTSA2020-09-14
Manufacturer's numberSMB00-006-2020-0
Manufacturer's date2020-08-05
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
VOLVO 2401981
VOLVO 2601976 to 1977
VOLVO 2601979 to 1983
VOLVO 7601984
VOLVO 8501994 to 1997
VOLVO 9401994 to 1995
VOLVO 9601994 to 1997
VOLVO C302007, 2008, 2009, 2010, 2011, 2012, 2013
VOLVO C302014
VOLVO C701998, 1999, 2000, 2001, 2002, 2003, 2004
VOLVO C702005
VOLVO C702006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
VOLVO C702014
VOLVO S402000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
VOLVO S402012
VOLVO S602001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
VOLVO S602011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
VOLVO S60H2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
VOLVO S701998, 1999, 2000
VOLVO S801999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
VOLVO S902017, 2018, 2019, 2020, 2021
VOLVO S90H2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
VOLVO V502005, 2006, 2007, 2008, 2009, 2010, 2011
VOLVO V502012
VOLVO V602015, 2016, 2017, 2018, 2019, 2020, 2021
VOLVO V60CC2016, 2017, 2018, 2019, 2020, 2021
VOLVO V60H2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
VOLVO V702001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
VOLVO V902017, 2018, 2019, 2020, 2021
VOLVO V90CC2017, 2018, 2019, 2020, 2021
VOLVO XC402019, 2020, 2021
VOLVO XC40H2020 (the catalog's model; the bulletin names a series or trim of it)
VOLVO XC602010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
VOLVO XC60H2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
VOLVO XC702001 to 2003
VOLVO XC702004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
VOLVO XC902003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
VOLVO XC902015
VOLVO XC902016, 2017, 2018, 2019, 2020, 2021
VOLVO XC90H2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V1790002025-03-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE
21V2730002021-04-21. ELECTRICAL SYSTEM:SOFTWARE
18V8000002018-11-13. ELECTRICAL SYSTEM:SOFTWARE
09V3430002009-09-01. ELECTRICAL SYSTEM:SOFTWARE
09V1390002009-04-29. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
C000132024-04-10. Service bulletin. Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade – C00013 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
36825.1.02024-03-04. Service bulletin. This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
TJ365142024-01-29. Service bulletin. Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
TJ365072024-01-29. Service bulletin. Factory Reset IHU
TJ315432024-01-29. Service bulletin. P5(SPA)/P6(CMA) Software Download Guide
TJ36678102023-09-05. Service bulletin. Recovering control modules stuck in ?not responding?
TJ36548102023-04-24. Service bulletin. OHC replaced too often due to CEM U134187 download software prior replacement
TJ36526202023-04-24. Service bulletin. ERS or preconditioning fails + message in VC App
TJ36514102023-04-24. Service bulletin. Software Update Fails
TJ33931c2023-04-24. Service bulletin. SPA Hybrid Irregular electrical distance to empty after Software upgrade