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Service bulletin PIP5747

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10179656
Published by NHTSA2020-09-14
Manufacturer's numberPIP5747
Manufacturer's date2020-08-27
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

This Preliminary information communicates to the dealer technician that engineering is investigating root cause of a harsh 1-2 and/or 5-4 shift on the 2017 Chevrolet Colorado and the 2017 GMC Canyon after mileage accumulation of approximately 25,000 miles. This Pi will be updated when new information is available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission

Vehicles listed
CHEVROLET COLORADO2017
GMC CANYON2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-1302023-03-08. Service bulletin. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
PIP5621C2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
PIP5747A2021-09-13. Service bulletin. This Preliminary information communicates to the dealer technician that engineering is investigating root cause of a harsh 1-2 and/or 5-4 shift on the 2017 Chevrolet Colorado and the 2017 GMC Canyon after mileage accumulation of approximately 25,000 miles. This Pi has been updated to refer the dealer technician to bulletin 21-NA-076 for information on how to address this concern.
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
173372021-04-29. Service bulletin. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.
17337-012021-04-29. Service bulletin. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.
PIE-0419A2021-04-17. Service bulletin. Engineering Information – Proceed Only if Diagnostics and Root Cause Activities Have Determined A Transmission Assembly Replacement
16-NA-1752021-04-13. Service bulletin. SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
150089004C2021-03-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.