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Service bulletin 12-289-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10179427
Published by NHTSA2020-09-04
Manufacturer's number12-289-20
Manufacturer's date2020-08-31
NHTSA componentSTRUCTURE

NHTSA's summary

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the rear gate stays on the listed models and model years. This will apply to Forester models with or without the power rear gate (PRG).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
SUBARU FORESTER2014, 2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
13-108-252025-09-02. Service bulletin. This bulletin provides information on paint codes for vehicles in the 2026 line up.
12-251-232023-12-05. Service bulletin. This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems.
12175142023-05-08. Service bulletin. Design Change to Rear Door Power Window Regulator
12174142023-05-08. Service bulletin. Instrument Panel Side Vents Coming Loose
1217314R2023-05-08. Service bulletin. Stain Removal from the Headliner
12173142023-05-08. Service bulletin. Stain Removal from the Headliner
12158132023-05-08. Service bulletin. Uneven Gap between ?A? Pillar Trim and Speaker Grille
1215113R2023-05-08. Service bulletin. Increase to Detent Force of Front Door Checker Mechanism
0780132023-05-08. Service bulletin. This bulletin provides additional information (see TSB 07-76-13R dated 7/8/2013) regarding the PRG system operation and initialization procedure.
TechTIPS2023-05-08. Service bulletin. Subaru Service and Technical Support Line Newsletter