# Service bulletin 12\-293\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10179419
- Published by NHTSA: 2020\-09\-04
- Manufacturer's number: 12\-293\-20
- Manufacturer's date: 2020\-08\-27
- NHTSA component: STRUCTURE

## NHTSA's summary

This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling \- type sound origination from the lower molding.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10179419-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10179419-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2018 to 2020 SUBARU CROSSTREK
- 2017 to 2020 SUBARU IMPREZA

## Other bulletins for the same vehicles and component

- [05\-62\-18R](/bulletins/11036822.md), 2026-09-03, Service bulletin: STRUCTURE:BODY. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
- [19\-01\-26](/bulletins/11030572.md), 2026-04-02, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. This bulletin announces the repair procedure for the 12v terminal on the inverter to address concerns regarding corrosion buildup.
- [13\-108\-25](/bulletins/11022304.md), 2025-09-02, Service bulletin: STRUCTURE:BODY. This bulletin provides information on paint codes for vehicles in the 2026 line up.
- [12\-321\-21R](/bulletins/10241826.md), 2023-09-05, Service bulletin: EQUIPMENT; STRUCTURE. This bulletin announces a design change made to the cowl panel.
- [12\-321\-21](/bulletins/10199950.md), 2021-08-04, Service bulletin: STRUCTURE. This bulletin announces a design change made to the cowl panel.
- [12\-319\-21](/bulletins/10191666.md), 2021-05-05, Service bulletin: STRUCTURE. This bulletin announces design changes made to the front and rear door glass run channels.
- [Subarunet Announ](/bulletins/10191565.md), 2021-05-04, Service bulletin: STRUCTURE. Subaru of America, Inc. \(Subaru\) is recalling certain 2019 model year Forester and 2018\-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts.
- [12\-311\-21](/bulletins/10188199.md), 2021-03-04, Service bulletin: STRUCTURE; VISIBILITY:WINDSHIELD:CRITICAL FASTENERS; EQUIPMENT. This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle\-type sound heard while driving.
- [12\-312\-21](/bulletins/10188190.md), 2021-03-04, Service bulletin: EQUIPMENT; STRUCTURE. This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.
- [12\-310\-21](/bulletins/10188172.md), 2021-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing Crosstrek Hybrid vehicles.

JSON: [/v1/bulletins/10179419](/v1/bulletins/10179419)

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