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Service bulletin SSM 49061

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10179306
Published by NHTSA2020-09-04
Manufacturer's numberSSM 49061
Manufacturer's date2020-08-11
NHTSA componentPOWER TRAIN

NHTSA's summary

Some 2015-2016 F-Super Duty vehicles equipped with 6.7L Diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24A0 stored in the powertrain control module (PCM). This condition does not create drivability concerns and has no effect on vehicle operation or long-term durability. If the pinpoint test RC leads to an inconclusive direction, clear the DTCs with the appropriate Ford diagnostic scan tool and schedule a follow-up appointment for service in early November. Inform the customer that engineering is working to implement a solution for this condition and advise the customer that they can continue to drive the vehicle. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Trouble codes named

P24A0

Vehicles listed
FORD F-250 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V1750002015-03-25. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
14V2040002014-04-17. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 550982026-08-25. Service bulletin. Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the exhaust gas sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute age requirement. There is an all-new "PCM Catalytic Converter Age Evaluation" application within the latest version of the Ford Diagnosis and Repair System (FDRS). Use this new FDRS application to determine the age (in minutes) of the DOC. If the age is less than 120 minutes, perform manual regenerations to increase the catalyst age counter to satisfy the monitor age requirement. If further assistance is needed, contact the technical assistance center (TAC). Note: this article only applies to the EGS monitor. Problems with other vehicle monitors not running successfully must be addressed using normal diagnostics located i
SSM 518542023-09-04. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 518492023-09-01. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 516912023-06-16. Service bulletin. 2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
TSB 22-23562022-09-30. Service bulletin. Some 2015-2019 F-Super Duty vehicles may experience a transmission fluid leak from a cracked transmission case or transmission fluid pan. This may be due to a driveline vibration condition. For vehicles that have a concern with a cracked transmission case (Figures 1-2) or fluid pan (Figures 3-4), the rear driveline imbalance most often is the root cause of this concern. To correct the condition, follow the Service Procedure to replace the rear driveline.
SSM 506362022-03-29. Service bulletin. 2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
SSM 504492022-02-04. Service bulletin. Some 2016 F-Super Duty vehicles equipped with a 6.7L engine may have diagnostic trouble code (DTC) P04E3 stored in the powertrain control module (PCM) after reprogramming the PCM software for various reasons. Vehicles built on or after 11-Nov-2015 are not equipped with a crankcase ventilation sensor (CRNKCSVT). This DTC may be caused by incorrect PCM programming. To correct the condition, start a new vehicle session and run the PCM Programmable Module Installation (PMI). The IDS scan tool will ask to verify the style of the connector on the crankcase vent (CCV) hose. Answering this prompt incorrectly will cause DTC P04E3 to be stored in the PCM. A new Technical Support Video has been added to PTS at: http://site-307934.bcvp0rtal.com/detail/videos/303---engine/video/6294017439001/p04e3-after-pcm-reprogramming-on-14-16-my-6.7l-super-duties.
TSB1600572021-12-20. Service bulletin. Torqshift Transmission - Malfunction indicator lamp (MIL) diagnostic trouble codes (DTCS) P0751, P0730 and/or P2700
TSB1600012021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
LTR37562021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - January 2016