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Service bulletin Circular01E8wOMI

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10179126
Published by NHTSA2020-09-03
Manufacturer's numberCircular01E8wOMI
Manufacturer's date2020-08-28
NHTSA componentTRAILER HITCHES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

The affected 2020 model year Audi Q5 vehicles have a plug-in hybrid drive system that is not designed technically for towing a trailer or for installation of a trailer hitch. An owner manual supplement will be mailed directly to owners. Dealers should ensure that copy(s) of the correct supplement(s) are placed into inventory vehicles showing this service action open before delivery to retail customers.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals, Trailer hitch

Vehicles listed
AUDI Q52020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236592023-12-13. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124992073629_12024-05-07. Service bulletin. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
SM 21-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 19-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
SM 17-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
A9124682072959_12024-03-06. Service bulletin. This bulletin provides information for when Apple CarPlay pops up or takes over audio without user intervention in vehicles with the Audi Smartphone Interface.
A9124632044694_32024-03-06. Service bulletin. This bulletin provides information pertaining to MMI Navigation database concerns.
DC_EV_charging2024-02-06. Service bulletin. Dealer Communication: EXTENSION: EV Charging Customer Support Offer & FAQs
A3423662067653_52024-01-04. Service bulletin. This bulletin provides information for when there is a function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737).
SM 56-20232023-12-07. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
A0023812070568_22023-12-06. Service bulletin. This bulletin provides information on the VAS 611 015 PICO-NVH tool for professional noise analysis.