# Service bulletin L\-18\-04\-01 R02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10179043
- Published by NHTSA: 2020\-08\-31
- Manufacturer's number: L\-18\-04\-01 R02
- Manufacturer's date: 2019\-03\-28
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

GEM has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. This Team Tip was released to inform dealers that there is a Polaris BMC reflash available for vehicles equipped with AGM batteries to factor ambient temperature into the state of charge reading. This communication also shows how to calculate a customer’s estimated range based on ambient temperature for vehicles equipped with flooded batteries.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10179043-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10179043-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2016 to 2019 GEM E2
- 2016 to 2019 GEM E4
- 2016 to 2019 GEM E6
- 2016 to 2019 GEM ELXD

JSON: [/v1/bulletins/10179043](/v1/bulletins/10179043)

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