# Service bulletin APaS08212020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10178837
- Published by NHTSA: 2020\-08\-25
- Manufacturer's number: APaS08212020
- Manufacturer's date: 2020\-08\-21
- NHTSA component: STRUCTURE

## NHTSA's summary

Dealer Message \- American Honda \(AHM\) understands certain 2021 Pilot may have sub\-frame concern. Suspect units were delivered to your dealership prior to our inspection. Please hold the unit\(s\) for further instructions that will be available in early next week.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178837-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178837-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2021 HONDA PILOT

## Recalls for the same vehicles and component

- [2026275](/recalls/tc/2026275.md), 2026-06-04: Structure
- [26V365000](/recalls/nhtsa/26V365000.md), 2026-06-04: SUSPENSION:REAR; STRUCTURE:FRAME AND MEMBERS

## Other bulletins for the same vehicles and component

- [A20\-022](/bulletins/11021752.md), 2025-08-08, Service bulletin: STRUCTURE:BODY. Service Bulletin \- One or more accessory running board lights are flickering or not working due to a faulty running board light assembly.
- [A24\-048](/bulletins/11011045.md), 2024-12-03, Service bulletin: STRUCTURE:BODY. Service Bulletin \- The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.
- [ATI\&09182023902](/bulletins/10242863.md), 2023-09-26, Service bulletin: STRUCTURE; LATCHES/LOCKS/LINKAGES. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&09012023902](/bulletins/10242210.md), 2023-09-13, Service bulletin: LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&08172023901](/bulletins/10241167.md), 2023-08-23, Service bulletin: STRUCTURE:BODY:DOOR; STRUCTURE; LATCHES/LOCKS/LINKAGES. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&06302023902](/bulletins/10238821.md), 2023-07-06, Service bulletin: LATCHES/LOCKS/LINKAGES; STRUCTURE. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&06152023902](/bulletins/10237946.md), 2023-06-21, Service bulletin: LATCHES/LOCKS/LINKAGES; STRUCTURE. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&05312023901](/bulletins/10237184.md), 2023-06-02, Service bulletin: LATCHES/LOCKS/LINKAGES; STRUCTURE. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&05152023908](/bulletins/10237034.md), 2023-05-31, Service bulletin: LATCHES/LOCKS/LINKAGES; STRUCTURE. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [APaS09172020](/bulletins/10180016.md), 2020-09-22, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE; SUSPENSION. Dealer Message \- In the last few weeks, you received either an iN message or a phone call from AHM TRS group to hold certain 2021 Pilot that might have a sub\-frame concern.

JSON: [/v1/bulletins/10178837](/v1/bulletins/10178837)

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