# Service bulletin 09\-011\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10178698
- Published by NHTSA: 2020\-08\-24
- Manufacturer's number: 09\-011\-20
- Manufacturer's date: 2020\-07\-24
- NHTSA component: ENGINE AND ENGINE COOLING

## NHTSA's summary

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178698-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178698-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine

## Vehicles listed

- 2013 to 2020 RAM 2500
- 2013 to 2020 RAM 3500
- 2013 to 2020 RAM 4500

## Recalls for the same vehicles and component

- [2021360](/recalls/tc/2021360.md), 2021-06-10: Engine
- [21V439000](/recalls/nhtsa/21V439000.md), 2021-06-10: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
- [2020396](/recalls/tc/2020396.md), 2020-08-27: Engine
- [20V511000](/recalls/nhtsa/20V511000.md), 2020-08-27: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; ELECTRICAL SYSTEM:SOFTWARE
- [2018269](/recalls/tc/2018269.md), 2018-05-17: Engine
- [2017441](/recalls/tc/2017441.md), 2017-09-13: Engine
- [17V562000](/recalls/nhtsa/17V562000.md), 2017-09-12: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- [15V592000](/recalls/nhtsa/15V592000.md), 2015-09-23: ELECTRICAL SYSTEM:IGNITION:MODULE; ENGINE AND ENGINE COOLING:ENGINE
- [14V635000](/recalls/nhtsa/14V635000.md), 2014-10-08: ENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL
- [2013104](/recalls/tc/2013104.md), 2013-04-05: Engine

## Other bulletins for the same vehicles and component

- [9100923](/bulletins/11037599.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM; ENGINE. AIR CLEANER \- NONE Instruction to Dealers while ordering the PN\# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF Sensor has failed, the dealer should order and replace only the MAF Sensor\(68002441AC\). 2. If the Air Cleaner Assembly has failed and the MAF Sensor remains functional, the dealer should order the new Air Cleaner Assembly PN\(68137142AD\) and reuse the existing MAF Sensor\(68002441AC\) from the failed assembly. 3. If both the Air Cleaner Assembly and the MAF Sensor have failed, the dealer should order both the New Air Cleaner Assembly\(68137142AD\) and the MAF Sensor\(68002441AC\) as separate service parts.
- [114254](/bulletins/11036754.md), 2026-09-03, Service bulletin: ENGINE. RADIATOR \- ENGINE COOLING
- [114255](/bulletins/11036753.md), 2026-09-03, Service bulletin: ENGINE. RADIATOR \- ENGINE COOLING
- [113744](/bulletins/11035981.md), 2026-08-06, Service bulletin: ENGINE; ELECTRICAL SYSTEM. SENSOR \- TURBOCHARGER SPEED
- [113742](/bulletins/11035980.md), 2026-08-06, Service bulletin: ENGINE; ELECTRICAL SYSTEM. SENSOR \- TURBOCHARGER SPEED
- [112906](/bulletins/11034373.md), 2026-07-02, Service bulletin: ENGINE. BEARING \- CRANKSHAFT THRUST and KIT
- [112906](/bulletins/11034337.md), 2026-07-02, Service bulletin: ENGINE. BEARING \- CRANKSHAFT THRUST and KIT
- [9100692 Rev 1](/bulletins/11033001.md), 2026-05-28, Service bulletin: ENGINE. On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter originally installed on the vehicle. The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.
- [111478](/bulletins/11032990.md), 2026-05-28, Service bulletin: ENGINE. RADIATOR \- ENGINE COOLING
- [S2614000002](/bulletins/11031466.md), 2026-04-22, Service bulletin: ENGINE. Diagnostic Trouble Code \(DTC\) P2459\-00 Particulate Filter Regeneration Too Frequent Setting in the Powertrain Control Module \(PCM\) or Under Fueling or Over Fueling Condition After Fuel Injector\(s\) Replacement

JSON: [/v1/bulletins/10178698](/v1/bulletins/10178698)

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