# Service bulletin 17\-001\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10178697
- Published by NHTSA: 2020\-08\-24
- Manufacturer's number: 17\-001\-20
- Manufacturer's date: 2020\-07\-24
- NHTSA component: SUSPENSION

## NHTSA's summary

Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178697-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178697-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2020 CHRYSLER PACIFICA

## Other bulletins for the same vehicles and component

- [S2602000002](/bulletins/11030267.md), 2026-03-25, Service bulletin: SUSPENSION. Creaking/Groaning Noise Coming from The Front End
- [02\-002\-25 REV. A](/bulletins/11023168.md), 2025-09-17, Service bulletin: SUSPENSION. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- [02\-002\-25](/bulletins/11018676.md), 2025-05-30, Service bulletin: SUSPENSION. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- [9100229](/bulletins/10244356.md), 2023-10-30, Service bulletin: SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [1700120](/bulletins/10229340.md), 2023-01-09, Service bulletin: ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
- [Y97](/bulletins/10228023.md), 2022-12-19, Service bulletin: SUSPENSION:FRONT:WHEEL BEARING; SUSPENSION:FRONT:HUB; UNKNOWN OR OTHER. Customer Satisfaction Notification Y97 Hub Bolts
- [1700120](/bulletins/10221770.md), 2022-09-26, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION; ELECTRICAL SYSTEM; SUSPENSION:REAR:SPRINGS:COIL SPRINGS. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.

JSON: [/v1/bulletins/10178697](/v1/bulletins/10178697)

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