# Service bulletin 08\-007\-20 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10178695
- Published by NHTSA: 2020\-08\-24
- Manufacturer's number: 08\-007\-20 REV. A
- Manufacturer's date: 2020\-07\-17
- NHTSA component: EQUIPMENT

## NHTSA's summary

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios \- 34.2. UCQ \- 30.24. 2019 LA and WD with UAQ or UCQ radios and 2020 WD with UCQ radio has been removed from the service bulletin and are now covered under a safety recall. Please refer to published information in DealerCONNECT/Service Library for more details. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles \(UAQ Only\). Active call not transferred to vehicle Bluetooth®\(UAQ Only\). Voice Recognition \(VR\) not understanding commands to switch sources \(UAQ Only\). Bluetooth phonebook not available \(UAQ Only\). "Setting" button removed after ignition cycle \(UAQ Only\). Coolant temperature value incorrect \(UAQ Only\). Blank display screen at start up.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178695-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178695-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2020 DODGE DURANGO
- 2020 RAM 1500

## Other bulletins for the same vehicles and component

- [S238A000028](/bulletins/10251795.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [9100276](/bulletins/10248848.md), 2024-01-16, Service bulletin: EQUIPMENT. Spring Front Upr \- Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. \~ If no response in 15 minutes, proceed with repair.
- [S1923000044](/bulletins/10248554.md), 2024-01-08, Service bulletin: STRUCTURE; EQUIPMENT. Dust Intrusion Or Air Leak Into Cab
- [93446](/bulletins/10244428.md), 2023-10-30, Service bulletin: EXTERIOR LIGHTING; EQUIPMENT. FCA Caribbean Warranty Bulletin ID\-23\-21 \(XL1\) Backlite Select 2019 \- 2021 RAM 1500 Pickup \(DT\)
- [93438](/bulletins/10244427.md), 2023-10-30, Service bulletin: EQUIPMENT. Warranty Bulletin D\-23\-17 \(XL1\) Backlite Select 2019 \- 2021 RAM 1500 Pickup \(DT\)
- [S2208000011](/bulletins/10244395.md), 2023-10-30, Service bulletin: EQUIPMENT:ELECTRICAL. Wireless Qi Charger Not Charging
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [0818323](/bulletins/10242829.md), 2023-09-25, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software version will be updated from LR34.4 to LR35.41 and the radio cell modem firmware level from MR5 to MR6. NOTE: National launch for this FOTA update is expected to begin August 16, 2023.

JSON: [/v1/bulletins/10178695](/v1/bulletins/10178695)

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