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Service bulletin TJ35578.1.0-2020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10178507
Published by NHTSA2020-08-17
Manufacturer's numberTJ35578.1.0-2020
Manufacturer's date2020-07-14
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This is a Technical Journal: Start/stop, changed behavior after software upgrade

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
VOLVO XC402019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V8000002018-11-13. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
C000132024-04-10. Service bulletin. Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade – C00013 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
36825.1.02024-03-04. Service bulletin. This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
TJ365142024-01-29. Service bulletin. Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
TJ365072024-01-29. Service bulletin. Factory Reset IHU
TJ315432024-01-29. Service bulletin. P5(SPA)/P6(CMA) Software Download Guide
TJ36548102023-04-24. Service bulletin. OHC replaced too often due to CEM U134187 download software prior replacement
TJ36526202023-04-24. Service bulletin. ERS or preconditioning fails + message in VC App
TJ36514102023-04-24. Service bulletin. Software Update Fails
TJ364492023-01-30. Service bulletin. If the software is older than V2.4, which was released 22w42, perform a software upgrade
TJ36195122022-06-21. Service bulletin. Temporary solution is now available. A permanent software solution will be made available early Q3 2022