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Service bulletin PIP5257E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10178302
Published by NHTSA2020-08-10
Manufacturer's numberPIP5257E
Manufacturer's date2020-06-01
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
BUICK ENCLAVE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CT52020
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC XT52017, 2018, 2019, 2020
CADILLAC XT62020
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET BLAZER2019, 2020
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2017
CHEVROLET CAPTIVA2013 to 2018
CHEVROLET CAPTIVA SPORT2011, 2012
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET IMPALA2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET TRAVERSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
GMC ACADIA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20101702010-05-28. Engine
10V2230002010-05-25. ENGINE AND ENGINE COOLING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
00-06-01-026R2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
23-NA-1702025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
23-NA-1532025-10-25. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
22-NA-0802025-10-16. Service bulletin. This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
15-NA-0102025-07-07. Service bulletin. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
24-NA-0682025-06-16. Service bulletin. This service bulletin provides a procedure to test and replace the battery distribution fuse block if found the cause of the DTC and electric coolant pump inoperative.
21-NA-2402025-06-16. Service bulletin. This service bulletin provides diagnostic repair information to correct an oil leak in the engine.
PIE0794E2025-06-12. Service bulletin. This engineering information (EI Lite) ends the need for gathering further information using the Field Product Reporting (FPR) App process for vehicles where customers comment on having oil leaking from the oil pan that drives a warrantable item type of repair on said vehicles.
25-NA-1002025-06-12. Service bulletin. This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
24-NA-1392025-06-07. Service bulletin. This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start, Stalling, Malfunction Indicator Lamp (MIL) Illuminated – DTC P023F or P129F Set.