# Service bulletin 990089019T A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10178293 - Published by NHTSA: 2020\-08\-10 - Manufacturer's number: 990089019T - Manufacturer's date: 2020\-06\-15 - NHTSA component: EQUIPMENT ## NHTSA's summary This warranty administration bulletin provides information on Global Warranty Management \(GWM\) Warranty Parts Center \(WPC\) Parts Return Program Information. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178293-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178293-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2016 to 2019 BUICK CASCADA - 2015 to 2020 BUICK ENCLAVE - 2015 to 2020 BUICK ENCORE - 2016 to 2020 BUICK ENVISION - 2015 to 2019 BUICK LACROSSE - 2015 to 2020 BUICK REGAL - 2015 to 2017 BUICK VERANO - 2015 to 2019 CADILLAC ATS - 2020 CADILLAC CT4 - 2020 CADILLAC CT5 - 2016 to 2020 CADILLAC CT6 - 2015 to 2019 CADILLAC CTS - 2015 to 2017 CADILLAC ELR - 2015 to 2020 CADILLAC ESCALADE - 2015 to 2016 CADILLAC ESCALADE ESV - 2017 to 2020 CADILLAC ESCALADE ESV - 2015 to 2016 CADILLAC SRX - 2019 to 2020 CADILLAC XT4 - 2017 to 2020 CADILLAC XT5 - 2020 CADILLAC XT6 - 2015 to 2019 CADILLAC XTS - 2016 CHEVROLET 3500 - 2018 to 2019 CHEVROLET 3500 - 2020 CHEVROLET 3500 - 2018 to 2020 CHEVROLET 4500HD - 2018 to 2020 CHEVROLET 5500HD - 2019 to 2020 CHEVROLET BLAZER - 2017 to 2020 CHEVROLET BOLT EV - 2015 to 2020 CHEVROLET CAMARO - 2015 to 2017 CHEVROLET CAPRICE - 2015 to 2017 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2015 to 2020 CHEVROLET COLORADO - 2015 to 2020 CHEVROLET CORVETTE - 2015 to 2019 CHEVROLET CRUZE - 2015 to 2020 CHEVROLET EQUINOX - 2015 to 2020 CHEVROLET EXPRESS - 2015 to 2020 CHEVROLET IMPALA - 2017 CHEVROLET LOW CAB FORWARD 4500 - 2017 CHEVROLET LOW CAB FORWARD 5500 - 2018 CHEVROLET LOW CAB FORWARD 6500 - 2015 to 2020 CHEVROLET MALIBU - 2018 CHEVROLET N300 - 2017 CHEVROLET N300 MAX - 2017 to 2020 CHEVROLET SILVERADO 1500 - 2015 to 2020 CHEVROLET SILVERADO 2500 - 2017 CHEVROLET SILVERADO 3500 - 2019 to 2020 CHEVROLET SILVERADO 4500 - 2015 to 2020 CHEVROLET SONIC - 2015 CHEVROLET SPARK - 2018 to 2020 CHEVROLET SPARK - 2015 to 2017 CHEVROLET SPARK EV - 2015 to 2020 CHEVROLET SUBURBAN - 2015 to 2020 CHEVROLET TAHOE - 2015 to 2020 CHEVROLET TRAVERSE - 2015 to 2020 CHEVROLET TRAX - 2015 to 2019 CHEVROLET VOLT - 2015 to 2020 GMC ACADIA - 2015 to 2020 GMC CANYON - 2015 to 2020 GMC SAVANA - 2019 to 2020 GMC SIERRA 1500 - 2015 to 2020 GMC SIERRA 2500 - 2015 to 2019 GMC SIERRA DENALI - 2015 to 2020 GMC TERRAIN - 2015 to 2020 GMC YUKON - 2015 to 2020 GMC YUKON XL ## Recalls for the same vehicles and component - [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories - [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [2020165](/recalls/tc/2020165.md), 2020-04-16: Accessories - [2019494](/recalls/tc/2019494.md), 2019-10-03: Accessories - [19V428000](/recalls/nhtsa/19V428000.md), 2019-06-11: EQUIPMENT - [2019205](/recalls/tc/2019205.md), 2019-04-26: Accessories - [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories - [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT - [16V449000](/recalls/nhtsa/16V449000.md), 2016-06-21: EQUIPMENT:OTHER:LABELS; TIRES - [16V422000](/recalls/nhtsa/16V422000.md), 2016-06-10: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. ## Other bulletins for the same vehicles and component - [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. - [21\-NA\-249](/bulletins/10253789.md), 2024-05-01, Service bulletin: EQUIPMENT. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area. - [21\-NA\-155](/bulletins/10253528.md), 2024-04-23, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; EQUIPMENT. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. - [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. - [PIP5972](/bulletins/10253110.md), 2024-04-15, Service bulletin: EQUIPMENT. This Preliminary information communicates the possibility of misboxed/mislabled service parts. - [PIC6486E](/bulletins/10253104.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution. - [PIT5992A](/bulletins/10253092.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode. - [PIC6541](/bulletins/10253078.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain. - [PIT5832L](/bulletins/10253075.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. 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