# Service bulletin 2043897/2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10178200
- Published by NHTSA: 2020\-08\-08
- Manufacturer's number: 2043897/2
- Manufacturer's date: 2020\-07\-21
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Mulsanne \- No volume. Customer statement/workshop findings: No volume/sound from the Infotainment system Technical background: Software update required to reinstall the functionality of the sound/volume

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178200-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10178200-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2017 to 2020 BENTLEY MULSANNE

## Other bulletins for the same vehicles and component

- [2053745\-1](/bulletins/10165307.md), 2019-09-23, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Mulsanne \- Infotainment unit software update \(SC19/13\)

JSON: [/v1/bulletins/10178200](/v1/bulletins/10178200)

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