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Service bulletin 2043897/2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10178200
Published by NHTSA2020-08-08
Manufacturer's number2043897/2
Manufacturer's date2020-07-21
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Mulsanne - No volume. Customer statement/workshop findings: No volume/sound from the Infotainment system Technical background: Software update required to reinstall the functionality of the sound/volume

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
BENTLEY MULSANNE2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
2053745-12019-09-23. Service bulletin. Mulsanne - Infotainment unit software update (SC19/13)