# Service bulletin B410120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10177625
- Published by NHTSA: 2020\-07\-27
- Manufacturer's number: B410120
- Manufacturer's date: 2020\-06\-01
- NHTSA component: SEATS; EQUIPMENT

## NHTSA's summary

CREAKING NOISE FROM REAR INTERIOR: A creaking sound can be heard from the inside of the rear of the vehicle on either side, around the rear seat backrests at the floor. Most commonly, this noise is a short series \(2 or 3 times\) of creaking or popping sounds coming from the area shown below, during acceleration from standstill: Interference between two sheet metal panels just below the rear seat bracket.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177625-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177625-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Seats

## Vehicles listed

- 2019 to 2020 BMW X5

## Recalls for the same vehicles and component

- [2019070](/recalls/tc/2019070.md), 2019-02-14: Seats And Restraints
- [19V096000](/recalls/nhtsa/19V096000.md), 2019-02-13: SEAT BELTS; SEATS
- [18V918000](/recalls/nhtsa/18V918000.md), 2018-12-19: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [B520524](/bulletins/11006735.md), 2024-09-01, Service bulletin: SEATS. A rattling noise can be heard emanating from the area of the rear seat backrest of the second row ofseats. The noise does not occur when the rear seat backrest is folded down.
- [B521019](/bulletins/10252279.md), 2024-04-01, Service bulletin: SEATS. The seat leather upholstery detaches from the front of the thigh support \(aka knee bolster\) of either front seat.
- [B511520](/bulletins/10252016.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB. Topic is under investigation.
- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B541319](/bulletins/10249025.md), 2024-02-01, Service bulletin: EQUIPMENT. The roller sunshade \(aka sun protection or sunblind\) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
- [B522319](/bulletins/10246302.md), 2023-12-06, Service bulletin: SEATS. Two areas of the third\-row seat backrest that may cause a noise concern have been added.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B661523](/bulletins/10245420.md), 2023-12-06, Service bulletin: EQUIPMENT. Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
- [B522319](/bulletins/10244258.md), 2023-11-01, Service bulletin: SEATS. Second seat row blocking access to third seat row, program seat modules. Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.
- [B520121](/bulletins/10242694.md), 2023-09-25, Service bulletin: SEATS. ?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.

JSON: [/v1/bulletins/10177625](/v1/bulletins/10177625)

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