# Service bulletin B012618

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10177616
- Published by NHTSA: 2020\-07\-27
- Manufacturer's number: B012618
- Manufacturer's date: 2020\-06\-01
- NHTSA component: STEERING:ELECTRIC POWER ASSIST SYSTEM; POWER TRAIN

## NHTSA's summary

EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS LIMITED WARRANTY EXTENSION: There are front end noises when turning the steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears, one possible cause is that the mounting bolts for the electric motor may become loose, missing and/or broken due to corrosion.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177616-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177616-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Transmission and driveline, Power steering

## Vehicles listed

- 2014 to 2016 BMW 228I
- 2013 to 2018 BMW 320I
- 2014 to 2018 BMW 328D
- 2012 to 2016 BMW 328I
- 2012 to 2017 BMW 335I
- 2014 to 2016 BMW 428I
- 2013 BMW ACTIVE HYBRID 3
- 2014 to 2015 BMW ACTIVE HYBRID 3

## Other bulletins for the same vehicles and component

- [B012618](/bulletins/10153729.md), 2019-02-25, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING. EPS STEERING GEAR FOR CERTAIN VEHICLES: ELECTRIC MOTOR MOUNTING BOLTS \- LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILEAGE.
- [B320314](/bulletins/10147197.md), 2018-11-05, Service bulletin: SERVICE BRAKES, HYDRAULIC:POWER ASSIST; STEERING; STEERING:HYDRAULIC POWER ASSIST SYSTEM; STEERING:ELECTRIC POWER ASSIST SYSTEM. Power\-Assisted Steering Failure. The power\-assisted steering fails with a warning lamp in the instrument cluster or a check control message in the Central Information Display. In some cases, the Dynamic Stability Control warning lamp \(DSC\) in the instrument cluster may also be illuminated. Failure of the power\-assisted steering may be caused by various software\-related issues. The following codes may be stored in the fault memory of the Electric Power Steering \(EPS\): Scenario 1: 0x4823E1 Scenario 2: 0x4823CB/0x4823CC Scenario 3: 0x4823D2 and/or 0x4823EC Scenario 4: 0x48239C \(DSC warning lamp lights up in the instrument cluster\) Scenario 5: No communication with the EPS is possible \(not accessible using diagnostics\) Scenario 6: 0x4823EE and 0x4823C2
- [320218](/bulletins/10136305.md), 2018-05-07, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM. CHECK CONTROL MESSAGE \(CCM\): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems restricted or pedestrian protection system failed is displayed after deleting transport mode.
- [SIB\-32\-03\-14](/bulletins/10057531.md), 2015-06-06, Service bulletin: STEERING:HYDRAULIC POWER ASSIST SYSTEM; STEERING:ELECTRIC POWER ASSIST SYSTEM. BMW: IN CHECK CONTROL MESSAGE OR INSTRUMENT CLUSTER, A FAILURE WITH POWER ASSISTED STEERING IS ILLUMINATED, DUE TO SOFTWARE RELATED ISSUES. \*PE
- [SIB\-32\-02\-13](/bulletins/10052320.md), 2013-07-10, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM. BMW: SOME VEHICLES MAY EXPERIENCE A FAILURE OF ELECTRONIC POWER STEERING \(EPS\) WHEN ENGINE HAS STARTED, CAUSED BY A SPECIFIC SITUATION OF UNDERVOLTAGE DURING ENGINE START UP. MODEL 2010\-2012 F30 \(3 SERIES\). \*PE

JSON: [/v1/bulletins/10177616](/v1/bulletins/10177616)

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