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Service bulletin L-SB-0004-20 Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10177584
Published by NHTSA2020-07-27
Manufacturer's numberL-SB-0004-20 Rev
Manufacturer's date2020-06-04
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h, vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App does not accept the activation code. ?Lexus App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Lexus App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. A firmware update is now available to address these conditions. Follow the Firmware Update Procedure in this bulletin to update the firmware.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Trouble codes named

B15A8

Vehicles listed
LEXUS ES HYBRID2020
LEXUS ES3502020
LEXUS UX HYBRID2020
LEXUS UX2002020

Listing a model year does not mean every vehicle of it is concerned: the document says which.