# Service bulletin LI82.85\-P\-071394

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10177569
- Published by NHTSA: 2020\-07\-27
- Manufacturer's number: LI82.85\-P\-071394
- Manufacturer's date: 2020\-06\-30
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT

## NHTSA's summary

In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective \(hard drive, internal fault\)" appears while attempting to communicate with the MBUX multimedia system \(A26/17\). Internal hard drive defect. Replacement of internal hard drive. The MBUX multimedia system \(A26/17\) hard drive is now available separately as a replacement part.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177569-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177569-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2020 MERCEDES\-BENZ A 220
- 2020 MERCEDES\-BENZ AMG A35
- 2020 MERCEDES\-BENZ AMG GLC43
- 2020 MERCEDES\-BENZ AMG GLE43
- 2020 MERCEDES\-BENZ CLA 250
- 2020 MERCEDES\-BENZ GLB 200
- 2020 MERCEDES\-BENZ GLB 250
- 2020 MERCEDES\-BENZ GLC 300
- 2020 MERCEDES\-BENZ GLE 350
- 2020 MERCEDES\-BENZ GLE 450

JSON: [/v1/bulletins/10177569](/v1/bulletins/10177569)

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