# Service bulletin LI82.70\-P\-071024 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10177565 - Published by NHTSA: 2020\-07\-27 - Manufacturer's number: LI82.70\-P\-071024 - Manufacturer's date: 2020\-06\-25 - NHTSA component: EQUIPMENT:ELECTRICAL ## NHTSA's summary The mobile phone address book is not transferred completely to the multimedia system \(COMAND or MBUX\). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177565-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177565-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2020 MERCEDES\-BENZ A 220 - 2020 MERCEDES\-BENZ AMG A35 - 2020 MERCEDES\-BENZ AMG C43 - 2020 MERCEDES\-BENZ AMG C63 - 2020 MERCEDES\-BENZ AMG C63 S - 2020 MERCEDES\-BENZ AMG CLA35 - 2020 MERCEDES\-BENZ AMG CLA45 - 2020 MERCEDES\-BENZ AMG CLS53 - 2020 MERCEDES\-BENZ AMG E53 - 2020 MERCEDES\-BENZ AMG E63S - 2020 MERCEDES\-BENZ AMG G63 - 2020 MERCEDES\-BENZ AMG GLA45 - 2020 MERCEDES\-BENZ AMG GLB35 - 2020 MERCEDES\-BENZ AMG GLC43 - 2020 MERCEDES\-BENZ AMG GLC63 - 2020 MERCEDES\-BENZ AMG GLC63 S - 2020 MERCEDES\-BENZ AMG GLE43 - 2020 MERCEDES\-BENZ AMG GLE63 - 2020 MERCEDES\-BENZ AMG GT - 2020 MERCEDES\-BENZ AMG GT S - 2020 MERCEDES\-BENZ AMG GT53 - 2020 MERCEDES\-BENZ AMG GT63 - 2020 MERCEDES\-BENZ AMG GT63S - 2020 MERCEDES\-BENZ AMG S63 - 2020 MERCEDES\-BENZ AMG S65 - 2020 MERCEDES\-BENZ AMG SL63 - 2020 MERCEDES\-BENZ AMG SLC43 - 2020 MERCEDES\-BENZ C 300 - 2020 MERCEDES\-BENZ C 350 - 2020 MERCEDES\-BENZ CLA 250 - 2020 MERCEDES\-BENZ CLS 450 - 2020 MERCEDES\-BENZ E 350 - 2020 MERCEDES\-BENZ E 450 - 2020 MERCEDES\-BENZ E63 AMG - 2020 MERCEDES\-BENZ EQC 400 - 2020 MERCEDES\-BENZ G 550 - 2020 MERCEDES\-BENZ G63 - 2020 MERCEDES\-BENZ GLA 250 - 2020 MERCEDES\-BENZ GLB 200 - 2020 MERCEDES\-BENZ GLB 250 - 2020 MERCEDES\-BENZ GLC 300 - 2020 MERCEDES\-BENZ GLE 350 - 2020 MERCEDES\-BENZ GLE 450 - 2020 MERCEDES\-BENZ GLS 450 - 2020 MERCEDES\-BENZ GLS 580 4MATIC - 2020 MERCEDES\-BENZ METRIS - 2020 MERCEDES\-BENZ S 450 - 2020 MERCEDES\-BENZ S 550 - 2020 MERCEDES\-BENZ SL 450 - 2020 MERCEDES\-BENZ SL 550 - 2020 MERCEDES\-BENZ SLC 300 - 2020 MERCEDES\-BENZ SPRINTER 1500 - 2020 MERCEDES\-BENZ SPRINTER 2500 - 2020 MERCEDES\-BENZ SPRINTER 3500 - 2020 MERCEDES\-BENZ SPRINTER 4500 ## Recalls for the same vehicles and component - [25V463000](/recalls/nhtsa/25V463000.md), 2025-07-11: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - [2020632](/recalls/tc/2020632.md), 2020-12-18: Accessories ## Other bulletins for the same vehicles and component - [News Channel upd](/bulletins/10251998.md), 2024-03-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. News channel update. - [News Channel upd](/bulletins/10251997.md), 2024-03-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. News channel update. - [2023120018](/bulletins/10251089.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Recall Information. - [2023120017B](/bulletins/10251088.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Recall Information. - [LI82.85\-P\-076799](/bulletins/10241790.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 \- control unit for telematics services \(HERMES\). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re\-commissioning of the control unit N112/9 \- Control unit for telematics services \(HERMES\), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 \- Control unit for telematics services \(HERMES\), this fault will no longer occur in future. - [LI82.85\-N\-074054](/bulletins/10240175.md), 2023-08-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardware for radio control unit \(Audio\) \(N87/15\) Modification to hardware for radio control unit \(Audio\) \(N87/15\). Note: In isolated cases, the replacement chain is not depicted correctly in XENTRY Parts Information \(XPI\). Please ensure that one of the following replacement part numbers \(suitable for the vehicle equipment\) is ordered: • Audio30 \- A4479002421 • Audio40 \- A4479002721 Note: Please refer to this LI in the "Notes" section of the warranty claim - [LI82.85\-P\-075375](/bulletins/10238424.md), 2023-07-03, Service bulletin: COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. In the MBUX weather app, the temperature is displayed in the wrong unit \(Fahrenheit instead of °C, or vice versa\). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone \(settings \-\> units\) - [Parts and Servic](/bulletins/10217642.md), 2022-08-08, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN. \(SC\)Check and Install Aux Battery Bracket and Information Label - [Service Informat](/bulletins/10217598.md), 2022-08-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. \(SC\)Provide Supplementary Operator's Manual - [Service and Part](/bulletins/10217596.md), 2022-08-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. \(SC\)Provide Supplementary Operator's Manual JSON: [/v1/bulletins/10177565](/v1/bulletins/10177565) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20LI82.70-P-071024&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10177565&vehicle=Service%20bulletin%20LI82.70-P-071024)