# Service bulletin 23\-017\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10177524
- Published by NHTSA: 2020\-07\-27
- Manufacturer's number: 23\-017\-20
- Manufacturer's date: 2020\-06\-04
- NHTSA component: LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:WIRING

## NHTSA's summary

Sliding Door Lock\(s\) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators \(if necessary\). The customer may describe that either one or both of the sliding door locks do not function and/or emit a loud buzzing noise during lock/unlock operation.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177524-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177524-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system, Latches and locks, Wiring and fuses

## Vehicles listed

- 2016 CHRYSLER TOWN AND COUNTRY
- 2017 CHRYSLER TOWN AND COUNTRY
- 2016 to 2017 DODGE CARAVAN

## Other bulletins for the same vehicles and component

- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [9004386](/bulletins/10221228.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:WIRING. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
- [23027](/bulletins/10130081.md), 2018-03-13, Service bulletin: ELECTRICAL SYSTEM:WIRING. Return: Wiring Assy \- Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 \(31 July, 2016\)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.

JSON: [/v1/bulletins/10177524](/v1/bulletins/10177524)

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