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Service bulletin 23-017-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10177524
Published by NHTSA2020-07-27
Manufacturer's number23-017-20
Manufacturer's date2020-06-04
NHTSA componentLATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:WIRING

NHTSA's summary

Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe that either one or both of the sliding door locks do not function and/or emit a loud buzzing noise during lock/unlock operation.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system, Latches and locks, Wiring and fuses

Vehicles listed
CHRYSLER TOWN AND COUNTRY2016
CHRYSLER TOWN AND COUNTRY2017
DODGE CARAVAN2016 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
91002262023-10-30. Service bulletin. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
90043862022-09-26. Service bulletin. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
230272018-03-13. Service bulletin. Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.