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Service bulletin A9020602057082_2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10177413
Published by NHTSA2020-08-06
Manufacturer's numberA9020602057082_2
Manufacturer's date2020-07-15
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

This informational bulletin instructs you to create a PSS record if the central display area in the Audi virtual cockpit is black and does not show the expected tab, no matter which tab is currently selected.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Instrument cluster

Vehicles listed
AUDI Q32019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A9024752064983_72024-03-06. Service bulletin. This bulletin provides information for when there is a pixel error in the Audi virtual cockpit.
A9024742065960_32024-03-06. Service bulletin. This bulletin provides information for when the Audi virtual cockpit is distorted due to a broken screen.
A9724042063269_22024-02-06. Service bulletin. This bulletin provides information when the parking aid is not working, DTCs B10FA14, B10FA31, B10F804, B10F814, U10FC00 or B15EC14.
A9023562032113_82023-12-06. Service bulletin. This bulletin provides general information about the outside air temperature reading.
A5723122063376_32023-09-01. Service bulletin. This bulletin provides information for when the message "Child lock: malfunction" is displayed in the instrument cluster, and DTC B14FF29 is stored in the rear door control modules.
A9023322059335_42023-08-04. Service bulletin. This bulletin provides information for when there is noise from the area around the instrument cluster.
A9023282070020_22023-07-10. Service bulletin. This bulletin provides information for when semi circular marks appear on the edges of the virtual cockpit display.
A1923372070269_12023-06-06. Service bulletin. This repair authorization requests that technicians contact the Technical Assistance Center is contacted before parts are replaced when the coolant warning light is on in the cluster.
A9022842064983_52023-01-06. Service bulletin. This bulletin provides directions for when there is a pixel fault in the instrument cluster.
A9022582059335_32022-05-05. Service bulletin. This bulletin contains information on noises from the instrument cluster installation area.