# Service bulletin SMB17\-2021\-2020\- A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10177385 - Published by NHTSA: 2020\-07\-20 - Manufacturer's number: SMB17\-2021\-2020\- - Manufacturer's date: 2020\-06\-17 - NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM ## NHTSA's summary This is a Service Manager Bulletin: Retail Car Delivery Process ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177385-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177385-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system, Equipment and accessories, Labels and manuals ## Vehicles listed - 2021 VOLVO S60 - 2021 VOLVO S60H - 2021 VOLVO V60 - 2021 VOLVO V60CC - 2021 VOLVO V60H - 2021 VOLVO V90 - 2021 VOLVO V90CC - 2021 VOLVO XC40 - 2021 VOLVO XC60 - 2021 VOLVO XC60H - 2021 VOLVO XC90 - 2021 VOLVO XC90H ## Recalls for the same vehicles and component - [25V179000](/recalls/nhtsa/25V179000.md), 2025-03-24: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE - [2022216](/recalls/tc/2022216.md), 2022-04-28: Electrical - [21V109000](/recalls/nhtsa/21V109000.md), 2021-02-24: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\):SOFTWARE ## Other bulletins for the same vehicles and component - [36863.4.0](/bulletins/11036246.md), 2026-08-18, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h \(19 mph\). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release the car to customer. - [34295.9.0](/bulletins/11031099.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG \- High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.\&\#13; Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery. - [37376.3.0](/bulletins/11031093.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High\-voltage system overview to make sure that the contactors are closed while performing this check. - [36757](/bulletins/11028384.md), 2026-02-05, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Text plus TJI 528994 \- Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism - [37376](/bulletins/11025566.md), 2025-11-17, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High\-voltage system overview" read out. If the BECM "voltage after fuse" values \(front and rear\) are greater than the high voltage battery, the BECM needs to be replaced. - [36916](/bulletins/11021914.md), 2025-08-18, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: VCM Backup Battery Replacement with VCM\-U105000. Replace the VCM Backup Battery and download the relevant Software. - [37376](/bulletins/11020547.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High\-voltage system overview" read out - [35755](/bulletins/11020542.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher - [37376](/bulletins/11020535.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High\-voltage system overview" read out - [35755](/bulletins/11020526.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher JSON: [/v1/bulletins/10177385](/v1/bulletins/10177385) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SMB17-2021-2020-&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10177385&vehicle=Service%20bulletin%20SMB17-2021-2020-)