# Service bulletin N202306491 Messa

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10177365
- Published by NHTSA: 2020\-07\-20
- Manufacturer's number: N202306491 Messa
- Manufacturer's date: 2020\-06\-15
- NHTSA component: STRUCTURE:BODY:HOOD; EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

Service Update \(Revised Population\). The purpose of this service update is to provide the customer with a goodwill gift to offset customer inconvenience, restore confidence in GM, and maintain loyalty to GM. The vehicles involved in this service update have previously had a hood assembly replacement under recall N192284960. These customers are now being asked to bring their vehicle back in for another hood replacement under Safety Recall N202306490. For their inconvenience, dealers are to offer the customer a selection of one of the available goodwill tools listed in this bulletin. Because each customer has unique preferences, please offer all options found in this bulletin to the customer and allow them to select the one that best suits their situation. Please note that not all vehicles in Safety Recall N202306490 are included in this service update. The goodwill offer described in this bulletin should be presented to the involved customer when they pick up their vehicle after having Safety Recall N202306490 performed on the vehicle. Population reduced.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177365-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10177365-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2020 CHEVROLET SILVERADO 2500
- 2020 CHEVROLET SILVERADO 3500
- 2020 GMC SIERRA 2500
- 2020 GMC SIERRA 3500

## Recalls for the same vehicles and component

- [2024061](/recalls/tc/2024061.md), 2024-02-01: Structure
- [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories
- [20V324000](/recalls/nhtsa/20V324000.md), 2020-06-04: LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD
- [2020165](/recalls/tc/2020165.md), 2020-04-16: Accessories
- [2020097](/recalls/tc/2020097.md), 2020-03-12: Structure
- [2019494](/recalls/tc/2019494.md), 2019-10-03: Accessories

## Other bulletins for the same vehicles and component

- [25\-NA\-114](/bulletins/11022868.md), 2025-09-06, Service bulletin: STRUCTURE:BODY. This informational bulletin provides information on Anti\-Chip Coating Appearance.
- [19\-NA\-255](/bulletins/11016944.md), 2025-04-10, Service bulletin: STRUCTURE:BODY. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting \(U.S. and Canada Only\).
- [24\-NA\-046](/bulletins/11015605.md), 2025-03-13, Service bulletin: STRUCTURE:BODY; VISIBILITY/WIPER. This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
- [05\-08\-51\-001L](/bulletins/11015382.md), 2025-03-08, Service bulletin: STRUCTURE:BODY. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
- [PIE0818](/bulletins/11015146.md), 2025-03-06, Service bulletin: STRUCTURE:BODY; VISIBILITY/WIPER. This engineering information \(EI\) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the outside rearview mirror skull cap missing.
- [22\-NA\-068](/bulletins/11014579.md), 2025-02-28, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; BACK OVER PREVENTION: WARNINGS. This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs.
- [22\-NA\-244](/bulletins/11014238.md), 2025-02-12, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. This warranty administration service bulletin provides information about GM Accessories \- Dealer\-Installed, Repaired or Replaced During Warranty Coverage Period.
- [10\-08\-110\-001L](/bulletins/11014171.md), 2025-02-11, Service bulletin: STRUCTURE:BODY; VEHICLE SPEED CONTROL. This service bulletin provides information on proper use of floor mats.
- [20\-NA\-175](/bulletins/11014021.md), 2025-02-08, Service bulletin: STRUCTURE:BODY. This technical bulletin provides repair information to correct a customer concern of vertical misalignment between cab and pickup box on driver side of vehicle.
- [19\-NA\-257](/bulletins/11014019.md), 2025-02-08, Service bulletin: STRUCTURE:BODY. This technical bulletin provides repair information to correct a customer concern of the pickup box being out of alignment.

JSON: [/v1/bulletins/10177365](/v1/bulletins/10177365)

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