Service bulletin APaS07062020903
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10177286 |
| Published by NHTSA | 2020-07-16 |
| Manufacturer's number | APaS07062020903 |
| Manufacturer's date | 2020-07-06 |
| NHTSA component | EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION; EQUIPMENT |
NHTSA's summary
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Suspension
| HONDA ODYSSEY | 2019, 2020 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| ATI&03212024906 | 2024-03-26. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind. |
|---|---|
| ATI&02292024907 | 2024-03-04. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind. |
| ATI&02142024907 | 2024-02-27. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind. |
| APOC05102023901 | 2023-05-23. Service bulletin. Dealer Message - American Honda is requesting a parts inspection for only 76253-THR-A12 - MIRROR SET, L. Check your current inventory and return any inventory of these parts to American Honda immediately that are missing the 2 silver tabs/clips. They tabs/clips may be loose in the package. |
| ONL6GB01262022 | 2022-02-04. Service bulletin. Owner Notification Letter - On February 22, 2022, the 3G network will no longer support the in-vehicle services that previously were supported for your vehicle. The Telematics Control Unit (TCU) in your vehicle must be updated using the Over the Air (OTA) update to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible. After February 22, 2022, restoring services will require a customer pay TCU replacement performed by a service technician at an authorized dealer. |
| A22-001 | 2022-01-19. Service bulletin. Service Bulletin - On February 22, 2022 the current 3G network that the vehicle connects to for services, will no longer be in-service. The Telematics Control Unit (TCU) Over the Air Update (OTA) is required to connect to the VoLTE network to continue communications. |
| AATS211101 | 2021-11-24. Service bulletin. Tech Line Summary Article - Customers are reporting the windows roll up partially but stop and roll back down when attempting to close the sliding door windows using the Auto-Up feature. An investigation of the complaint has identified a software compatibility issue between the window switch and window regulator. We are currently working on a fix, but there is currently no recommended repair. Until a repair is made available, advise the customer to close the window using manual operation by lightly pulling up on the switch until the desired position is reached. Also, they should avoid pulling up firmly on the switch to prevent activating automatic operation and the Auto-Up feature. |
| ATI&10202021903 | 2021-10-28. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind. |
| AJA17881 | 2021-09-09. Service bulletin. Job Aid - This job aid contains information on the MOST Bus Network and troubleshooting information for common problems. |
| APaS07132021 | 2021-07-21. Service bulletin. Dealer Message - American Honda Motor Co., Inc. has agreed to a proposed class action settlement relating to Infotainment System components for certain trim levels of the following vehicles: 2018-2019 Odyssey, 2019 Pilot and 2019 Passport. |