# Service bulletin SSM 48954

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10176954
- Published by NHTSA: 2020\-07\-07
- Manufacturer's number: SSM 48954
- Manufacturer's date: 2020\-06\-29
- NHTSA component: ELECTRICAL SYSTEM; LANE DEPARTURE

## NHTSA's summary

2020 Transit, F\-Super Duty, F\-53 Motorhome/F\-59 Commercial, 2021 F\-650/F\-750/E\-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford specifications once vehicles are completed. Calibrating the lane keeping or departure system utilizes the Ford FDRS scan tool to calibrate the front view camera. Refer to Workshop Manual \(WSM\) section 419\-07. Do not submit a claim for this condition.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176954-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176954-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system

## Vehicles listed

- 2020 FORD F\-250 SD
- 2020 FORD F\-350 SD
- 2020 FORD F\-450 SD
- 2020 FORD F\-550 SD
- 2021 FORD F\-650 SD
- 2021 FORD F\-750 SD
- 2020 FORD TRANSIT

## Recalls for the same vehicles and component

- [25V686000](/recalls/nhtsa/25V686000.md), 2025-10-10: BACK OVER PREVENTION:SOFTWARE
- [25V442000](/recalls/nhtsa/25V442000.md), 2025-06-27: BACK OVER PREVENTION:SOFTWARE
- [22V644000](/recalls/nhtsa/22V644000.md), 2022-08-26: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [20V575000](/recalls/nhtsa/20V575000.md), 2020-09-23: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [SSM 54720](/bulletins/11031263.md), 2026-04-10, Service bulletin: ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION. Various 2020\-2026 Ford and Lincoln vehicles equipped with blind spot information system \(BLIS\) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster \(IPC\). This may also be accompanied by diagnostic trouble codes \(DTCs\) B118C:11 and/or B118C:15 stored in the driver door module \(DDM\), and/or B118D:11 and/or B118D:15 stored in the passenger door module \(PDM\). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z\-14A411\-B to resolve the concern.
- [25N17](/bulletins/11030282.md), 2026-03-27, Other: LANE DEPARTURE: BLIND SPOT DETECTION; BACK OVER PREVENTION: WARNINGS; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; UNKNOWN OR OTHER. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015\-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- [SSM 54589](/bulletins/11029595.md), 2026-03-04, Other: ELECTRICAL SYSTEM. Some 2019\-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop\-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [SSM 54366](/bulletins/11025611.md), 2025-11-19, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Some 2015\-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes \(DTCs\) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis \(PC/ED\) or in Section 303\-14 of the Workshop Manual \(WSM\) has been updated to address this concern.
- [SSM 54313](/bulletins/11024526.md), 2025-10-28, Service bulletin: LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM. Some 2020\-2025 various Ford and Lincoln vehicles equipped with blind spot information system \(BLIS\) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster \(IPC\). This may also be accompanied by diagnostic trouble codes \(DTCs\) B118C:11 and/or B118C:15 stored in the driver door module \(DDM\), and/or B118D:11 and/or B118D:15 stored in the passenger door module \(PDM\). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z\-14A411\-B to resolve the concern.
- [TSB 25\-2300](/bulletins/11021971.md), 2025-08-19, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. This bulletin supersedes TSB 25\-2131 to add reprogram for later level software, new Steps 1\-4 in Service Procedure. Updated Part List with 3 superseded part numbers. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: \* Harsh engagement \* Delayed engagement \* Harsh shift \* Delayed shift \* Illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble codes \(DTC\) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module \(PCM\) or transmission control module \(TCM\). This may be due to PCM software and/or axial movement of the CDF clutch cylinder \(7H351\) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect, replace other transmission components and flush transmission fluid cooler only as necessary
- [SSM 54116](/bulletins/11021803.md), 2025-08-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Various 2019\-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start\-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus \(USB\) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start\-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.
- [TSB 25\-2322](/bulletins/11020894.md), 2025-07-24, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. This article supersedes TSB 25\-2200 to update the parts list to add the new camshaft and tappet service kit and add F\-650/F\-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp \(MIL\) with diagnostic trouble code \(DTC\) P0301\-P0308 in the powertrain control module \(PCM\). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
- [TSB 25\-2262](/bulletins/11019659.md), 2025-06-19, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. This article supersedes TSB 23\-2076 to update the powertrain control module \(PCM\) software level addressing the condition. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp \(MIL\) with cylinder injection pulse offset diagnostic trouble codes \(DTC\) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module \(PCM\). The vehicle may also exhibit a slight running rough condition at idle. This may be due to incorrect learned values in the PCM from operating the vehicle at altitudes greater than 2500 feet \(762 meters\) above sea level. This condition does not affect vehicle drivability or durability.

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