# Service bulletin SM 02\-2020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10176936
- Published by NHTSA: 2020\-07\-07
- Manufacturer's number: SM 02\-2020
- Manufacturer's date: 2020\-06\-17
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176936-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176936-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2019 to 2020 AUDI Q3
- 2018 to 2020 VOLKSWAGEN ATLAS
- 2020 VOLKSWAGEN ATLAS CROSS SPORT
- 2012 to 2020 VOLKSWAGEN PASSAT
- 2018 to 2020 VOLKSWAGEN TIGUAN

## Recalls for the same vehicles and component

- [22V086000](/recalls/nhtsa/22V086000.md), 2022-02-16: EQUIPMENT:OTHER:LABELS
- [2020353](/recalls/tc/2020353.md), 2020-08-04: Label
- [2019158](/recalls/tc/2019158.md), 2019-03-28: Label
- [19V241000](/recalls/nhtsa/19V241000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS
- [2014068](/recalls/tc/2014068.md), 2014-03-05: Accessories

## Other bulletins for the same vehicles and component

- [A9124992073629\_1](/bulletins/10253289.md), 2024-05-07, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
- [A9124022062466\_5](/bulletins/10254054.md), 2024-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. This bulletin provides information when Apple CarPlay cannot be started using the Wi\-Fi connection \(Wireless Carplay\).
- [VWP1311](/bulletins/10253489.md), 2024-04-22, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Model Year 2014 Prepaid PDI Time Units
- [VWM1402](/bulletins/10253474.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- [VWM1401](/bulletins/10253473.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
- [911410](/bulletins/10253198.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment Worksheet \(U.S. Only\)
- [911409](/bulletins/10253197.md), 2024-04-15, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER. Update Programming RCD\-510 Radio \(Premium 8\)
- [911405](/bulletins/10253193.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Car\-Net? Operating Control Unit \(OCU/J949\) Service Guidelines \& General Information
- [911404](/bulletins/10253192.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; UNKNOWN OR OTHER. Infotainment Worksheet \(U.S. Only\)
- [911401](/bulletins/10253189.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER. UMI Software Update for Various Bluetooth® Concerns

JSON: [/v1/bulletins/10176936](/v1/bulletins/10176936)

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