# Service bulletin SRV\-SRB\-20\-021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10176908
- Published by NHTSA: 2020\-07\-02
- Manufacturer's number: SRV\-SRB\-20\-021
- Manufacturer's date: 2020\-06\-17
- NHTSA component: SUSPENSION; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Scheduled Maintenance plan update for Diavel family\- Applicability: Diavel Model Year 2011\-2018 \(all versions\). This service repair bulletin notifies dealers and service managers of updated regular service checklists and requirements for listed model service schedules. This document has been redacted for sensitive pricing information.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176908-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176908-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals, Suspension

## Vehicles listed

- 2011 to 2017 DUCATI DIAVEL
- 2018 DUCATI DIAVEL

## Recalls for the same vehicles and component

- [2012254](/recalls/tc/2012254.md), 2012-08-03: Accessories
- [11V336000](/recalls/nhtsa/11V336000.md), 2011-06-27: EQUIPMENT

## Other bulletins for the same vehicles and component

- [SRV\-SRB\-24\-001](/bulletins/10249815.md), 2024-02-07, Service bulletin: SUSPENSION. Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork\-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
- [SRV\-SRB\-21\-045](/bulletins/10200866.md), 2021-09-02, Service bulletin: SUSPENSION. Scheduled Maintenance Plan Update for Diavel Family Applicability: Diavel MY 2011\-2018 \(all versions\) This service bulletin provides dealers and service managers with updated scheduled maintenance for the suspension system. This bulletins supersedes bulletin SRV\-SRB\-20\-021 published on June 16, 2020. This document has been redacted for sensitive pricing information.
- [SRV\-TTB\-21\-001v3](/bulletins/10190055.md), 2021-04-07, Service bulletin: SUSPENSION; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT; ELECTRICAL SYSTEM. Tips \& Tricks Ver 03. Applicability: All models, all model years. This Tips \& Tricks bulletin informs dealers and service managers of non\-safety time\-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
- [SRV\-TTB\-20\-001 r](/bulletins/10190054.md), 2021-04-07, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Tips \& Tricks Ver 12. Applicability: All models, all model years. This Tips \& Tricks bulletin informs dealers and service managers of non\-safety time\-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging \& transport to engines and accessories, to cosmetic issues.
- [SVC\-13\-016](/bulletins/10188853.md), 2021-03-15, Service bulletin: EQUIPMENT. Technical specification sheet update
- [SRV\-SRB\-21\-013](/bulletins/10188299.md), 2021-03-06, Service bulletin: ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4\-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable PDF, and is available to NHTSA upon request.
- [SRV\-ESB\-20\-001](/bulletins/10173096.md), 2020-04-07, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. Ducati Immobilizer Systems \- Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV\-ESB\-18\-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems \(engine start lock systems\) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
- [SRV\-SRB\-19\-045](/bulletins/10169798.md), 2020-01-04, Service bulletin: EQUIPMENT. Scheduled Maintenance Check List Update \- Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval maintenance schedules. The actual checklists referenced in this bulletin will be made available to NHTSA upon request.
- [SRV\-SRV\-19\-035](/bulletins/10167176.md), 2019-11-05, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT. TiltWatch indicator for engine shipments \- Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to proceed, should an engine shipment be received with an activated TiltWatch indicator.
- [SRV\-TTB\-17\-005](/bulletins/10110349.md), 2017-08-04, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Procedure for Verifying Engine Oil Consumption \- this Tips and Tricks bulletin addresses numerous high\-oil consumption field claims. New procedures with associated diagrams and technical worksheet as an attachment are included.

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