# Service bulletin TSB 20\-2190

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10176837
- Published by NHTSA: 2020\-07\-06
- Manufacturer's number: TSB 20\-2190
- Manufacturer's date: 2020\-06\-03
- NHTSA component: POWER TRAIN:DRIVELINE; POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY

## NHTSA's summary

Some 2019\-2020 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit a harsh engagement when shifting from PARK to REVERSE, PARK to DRIVE and/or REVERSE to DRIVE with no DTCs present. The vehicle may also exhibit a harsh upshift and downshift. These harsh engagements may result in an engagement clunk from the driveline. This may be due to various powertrain control module \(PCM\) software parameters for harsh engagements when shifting from various shifter selector positions. To correct the condition, follow the Service Procedure to reprogram the PCM.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176837-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176837-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline, Manual transmission

## Vehicles listed

- 2019 to 2020 FORD EDGE
- 2019 to 2020 LINCOLN MKX
- 2019 to 2020 LINCOLN NAUTILUS

## Other bulletins for the same vehicles and component

- [TSB 21\-2294](/bulletins/10201620.md), 2021-09-30, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS. Some 2019\-2020 Edge/F\-150/Fusion/Continental/MKZ/Nautilus, 2019\-2021 Mustang/Ranger/Transit Connect, 2020\-2021 EcoSport/Escape/Expedition/Explorer/F\-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns To correct the condition, follow the Service Procedure to update the accessory protocol interface module \(APIM\) software.
- [SSM 50049](/bulletins/10201019.md), 2021-09-04, Service bulletin: POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS. Some 2017\-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.

JSON: [/v1/bulletins/10176837](/v1/bulletins/10176837)

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