# Service bulletin B000920

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10176354
- Published by NHTSA: 2020\-06\-15
- Manufacturer's number: B000920
- Manufacturer's date: 2020\-05\-01
- NHTSA component: EQUIPMENT

## NHTSA's summary

DELIVERY STOP \- REPLACE OWNER'S MANUAL This Service Information Bulletin \(Revision 1\) replaces SI B00 09 20 dated May 2020. BMW AG has issued a Delivery Stop \(effective May 5 2020\) on a small number of Model Year 2021 BMW 3 Series Plug\-in Hybrid Electric Vehicles \(PHEV\) that were produced between March 2 2020 and March 18 2020. Do not deliver to a customer a New Certified Pre\-Owned or Used vehicle subject to a Delivery Stop until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. The improper owner's manual \(aka handbook\) was included with the vehicle. Inaccurate weight information is listed.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176354-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176354-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2019 to 2020 BMW 330I
- 2020 BMW M340I

## Other bulletins for the same vehicles and component

- [B660720](/bulletins/10250601.md), 2024-03-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The functionality of the left rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
- [B660820](/bulletins/10250600.md), 2024-03-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance"\- Check Control Message.
- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B652823](/bulletins/10242874.md), 2023-10-01, Service bulletin: EQUIPMENT. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit \(HU\-H4\) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle \(after short sleep cycle\)
- [B611320](/bulletins/10239608.md), 2023-07-24, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. In the event of an accident, the two\-battery Dual Storage System \(DSS\) is disconnected from the electrical system via an internal relay.
- [B120323](/bulletins/10239601.md), 2023-07-24, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 \- 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
- [B841422](/bulletins/10235206.md), 2023-05-01, Service bulletin: LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Customer is shown an incorrect GPS location in the vehicle \(i.e., Nav Map, coordinates\).
- [B840822](/bulletins/10235205.md), 2023-05-01, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE \(VoLTE\) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services \(Concierge Call, BMW Assistance, and emergency call voice\) can no longer be used regionally in the US in vehicle with telematics control units ATM\-1 and TCB\-4G. Voice control of the vehicle and all other telephone \(paired mobile devices\) functions are not affected. Emergency call location data is unaffected.
- [B651623](/bulletins/10235203.md), 2023-05-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer states there is no audio playback \(telephony, navigation, radio\) and system sounds \(PDC, turn indicators, acoustic signals\) may also have failed.
- [B652021](/bulletins/10233169.md), 2023-03-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. BMW AG has issued a Delivery Stop \(effective October 25, 2021\) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.

JSON: [/v1/bulletins/10176354](/v1/bulletins/10176354)

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