Service bulletin SSM 48821
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10176117 |
| Published by NHTSA | 2020-06-04 |
| Manufacturer's number | SSM 48821 |
| Manufacturer's date | 2020-05-14 |
| NHTSA component | WHEELS |
NHTSA's summary
For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures after the installation of non-OEM cross-axial ball joints in the rear wheel knuckle, and if service of the rear wheel knuckle and bushing assembly is required, the recommended repair is to replace the affected 5B758/9 assembly. Refer to WSM, Section 204-02, and the Ford Service Parts Catalog as needed.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Wheels
| FORD EXPLORER | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
|---|---|
| FORD EXPLORER POLICE INTERCEPT | 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 22N01 | 2022-10-05. Service bulletin. Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement Ref 21S32 Submitting Owner Letter |
|---|---|
| SSM 48876 | 2020-07-07. Service bulletin. For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures after the installation of non-OEM cross-axial ball joints (aka bushings) in the rear wheel knuckle, and if service of the rear wheel knuckle and bushing assembly is required, the recommended repair is to replace the affected 5B758/9 as an assembly only. Refer to WSM, Section 204-02, and the Ford Service Parts Catalog as needed. |
| SSM 46905 | 2018-01-29. Service bulletin. Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical Service for possible pro-rated tire replacement. This may not be the result of improper alignment. For Hankook contact information refer to the Tire Warranty information located on FMCDealer.com. |
| TSB-13-5-14 | 2013-09-17. Service bulletin. FORD/LINCOLN: ON SOME VEHICLES, WHEN ACCELERATING FROM STOP OR SHIFTING BETWEEN DRIVE/REVERSE AND/OR REVERSE/DRIVE, A NOISE IS HEARD LIKE POP, TING, CLICK, COMING FROM FRONT WHEEL AREA. MODELS 2011-2013 TAURUS, EXPLORER, FLEX, MKS, MKT. *PE |