# Service bulletin 11\-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10176033
- Published by NHTSA: 2020\-06\-02
- Manufacturer's number: 11\-001
- Manufacturer's date: 2020\-05\-29
- NHTSA component: POWER TRAIN

## NHTSA's summary

Information only: Hendrickson Softek front axle maintenance intervals and requirements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176033-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10176033-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2005 PETERBILT 201
- 2008 to 2018 PETERBILT 210
- 2015 to 2018 PETERBILT 220
- 1996 to 2020 PETERBILT 320
- 2008 PETERBILT 325
- 2010 to 2011 PETERBILT 325
- 2014 to 2020 PETERBILT 325
- PETERBILT 330
- 1996 PETERBILT 330
- 1997 to 2005 PETERBILT 330
- 2007 to 2020 PETERBILT 330
- 2005 to 2011 PETERBILT 335
- 2008 PETERBILT 336
- 2008 to 2020 PETERBILT 337
- 2006 to 2011 PETERBILT 340
- 2008 to 2020 PETERBILT 348
- 1996 to 2016 PETERBILT 357
- 1996 to 2005 PETERBILT 362
- 2004 to 2020 PETERBILT 365
- 2004 to 2020 PETERBILT 367
- 2003 to 2004 PETERBILT 372
- 1996 PETERBILT 375
- 1999 PETERBILT 375
- 1996 PETERBILT 377
- 1997 to 2001 PETERBILT 377
- 1996 to 2016 PETERBILT 378
- 1996 to 2016 PETERBILT 379
- 2007 to 2008 PETERBILT 379K
- 2000 PETERBILT 379XL
- 2006 to 2016 PETERBILT 382
- 2007 to 2020 PETERBILT 384
- 1996 to 2016 PETERBILT 385
- 2004 to 2020 PETERBILT 386
- 1998 to 2016 PETERBILT 387
- 2004 to 2020 PETERBILT 388
- 2004 to 2020 PETERBILT 389
- 2016 PETERBILT 389G
- 2008 to 2009 PETERBILT 389K
- 2014 PETERBILT 389K
- 2008 PETERBILT 398
- 1996 to 2016 PETERBILT 520
- 2017 to 2020 PETERBILT 520
- 2006 to 2021 PETERBILT 567
- 2006 to 2020 PETERBILT 579
- 2006 to 2020 PETERBILT 587
- 1996 PETERBILT CITY DELIVERYS SERIES
- 2001 PETERBILT CLASS 7
- 2001 PETERBILT CLASS 8
- 1996 PETERBILT CONVENTIONAL
- PETERBILT ENGINE \& ENGINE COOLING
- 2008 to 2014 PETERBILT MODEL 220
- 1996 to 2003 PETERBILT PETERBILT

## Recalls for the same vehicles and component

- [24V190000](/recalls/nhtsa/24V190000.md), 2024-03-20: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- [2024161](/recalls/tc/2024161.md), 2024-03-08: Powertrain
- [2021069](/recalls/tc/2021069.md), 2021-02-17: Powertrain
- [20V506000](/recalls/nhtsa/20V506000.md), 2020-08-26: POWER TRAIN:AXLE ASSEMBLY
- [19V911000](/recalls/nhtsa/19V911000.md), 2019-12-19: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT; POWER TRAIN:DRIVELINE:DRIVESHAFT
- [2018739](/recalls/tc/2018739.md), 2018-12-24: Powertrain
- [18V931000](/recalls/nhtsa/18V931000.md), 2018-12-21: POWER TRAIN:CLUTCH ASSEMBLY
- [18V092000](/recalls/nhtsa/18V092000.md), 2018-02-02: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)
- [2017664](/recalls/tc/2017664.md), 2017-12-28: Powertrain
- [17V840000](/recalls/nhtsa/17V840000.md), 2017-12-22: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)

## Other bulletins for the same vehicles and component

- [CE030](/bulletins/11034057.md), 2026-06-25, Warranty extension: ENGINE; POWER TRAIN. "KW \& PB 14 fuel injector part numbers \(seven for MX\-11 and seven for MX\-13 engines\) have been added to this warranty policy."
- [24PBE](/bulletins/11026415.md), 2025-12-05, Service campaign: ELECTRICAL SYSTEM; POWER TRAIN. The right\-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right\-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “\!” next to DNR/DNRP indicator, “\-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
- [E311](/bulletins/11022496.md), 2025-09-03, Other: ENGINE; POWER TRAIN. Condition, Chassis Affected, and Warranty sections updated with the following verbiage “E311 must be flagged and open in Service Information Record \(SIR\) at the time of RO open date to qualify.” Also, “Through Standard Warranty or any applicable active Extended Warranty” verbiage was removed from Warranty section.
- [T016 / 26\-040](/bulletins/11019217.md), 2025-06-05, Service bulletin: POWER TRAIN. T016: Warranty section updated to include 0.5 hours for test drive. Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25\-17A for 6.9 hours created to replace all other codes. 26\-040: Warranty section updated to include 0.5 hours for test drive. Recommended Repair 26040C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25\-17A for 6.9 hours created to replace all other codes.
- [02\-194](/bulletins/11010896.md), 2024-12-02, Service bulletin: POWER TRAIN. Fix\-As\-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit. A new door harness design has been developed to prevent failures. Fix\-As\-Fail start date is 11/11/2024.
- [7\-700](/bulletins/11009757.md), 2024-11-05, Warranty extension: POWER TRAIN; ENGINE. 7/700 Service Agreement \- Letter Only.
- [1210F](/bulletins/11009719.md), 2024-11-04, Service bulletin: POWER TRAIN. 1210F \- SPL 170XL Interaxle Driveline Warranty section has been updated with descriptions of Recommended Repairs and an updated PRWS Claim Coding table has been added.
- [24PBE](/bulletins/10252585.md), 2024-04-03, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. INTERIM Safety Recall Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right\-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right\-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.
- [45\-065](/bulletins/10243360.md), 2023-10-03, Service bulletin: ENGINE AND ENGINE COOLING; POWER TRAIN. Certain 579 MLU chassis equipped with Cummins X15 engines have fan hub bracket hardware that are incorrect for the application and/or under torqued and could become loose and/or fail. Procedures are available to replace and properly torque the hardware.
- [23\-005](/bulletins/10225580.md), 2022-11-04, Service bulletin: POWER TRAIN; VEHICLE SPEED CONTROL. Clutch pedal linkage lubrication service interval information is missing from the Service manual for Model 365, 367, and 389 chassis.

JSON: [/v1/bulletins/10176033](/v1/bulletins/10176033)

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