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Service bulletin PIE0560A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10175858
Published by NHTSA2020-06-01
Manufacturer's numberPIE0560A
Manufacturer's date2020-04-20
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

NHTSA's summary

This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Service 4WD message being visible on the driver information center (DIC).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals, Transmission and driveline, Transfer case

Vehicles listed
CHEVROLET SILVERADO 25002019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002019, 2020 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIP58252023-04-17. Service bulletin. This Preliminary information communicates A vehicle may come in with a internal transfer case concern. Internal fault , Dealers need to disassemble to the point of failure and then do a cost comparison to determan repair VS. replacement.
PIP58942023-01-30. Service bulletin. This Preliminary information communicates proper alignment of the transfer case actuator during repair or actuator replacement
PIP5810A2022-10-17. Service bulletin. This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.
19NA1362021-02-01. Service bulletin. This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
19NA2162020-03-02. Service bulletin. This technical bulletin provides the tech with a procedure to check the t-case for loose fasteners and to re-torque if the cause of the concern.
PIP5580C2019-09-16. Service bulletin. This Preliminary information communicates the exchange program to assist engineering in identification of any early production issues.
19NA1362019-07-29. Service bulletin. This technical bulletin provides a procedure to change the diff fluid if found the cause of the customers concern.
PIP5580A2018-12-17. Service bulletin. This Preliminary information communicates the exchange program to assist engineering in identification of any early production issues.
PIP3366C2018-08-20. Service bulletin. This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.