# Service bulletin S2019000003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10175687
- Published by NHTSA: 2020\-05\-26
- Manufacturer's number: S2019000003
- Manufacturer's date: 2020\-04\-27
- NHTSA component: STEERING

## NHTSA's summary

Buzz Whine Noise From EPS At Slow Speeds on Tight Right Turns

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175687-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175687-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2019 to 2020 RAM 1500

## Recalls for the same vehicles and component

- [2019574](/recalls/tc/2019574.md), 2019-11-14: Steering
- [19V812000](/recalls/nhtsa/19V812000.md), 2019-11-14: STEERING:ELECTRIC POWER ASSIST SYSTEM
- [2019138](/recalls/tc/2019138.md), 2019-03-15: Steering
- [19V201000](/recalls/nhtsa/19V201000.md), 2019-03-14: STEERING
- [2019033](/recalls/tc/2019033.md), 2019-01-24: Steering
- [19V020000](/recalls/nhtsa/19V020000.md), 2019-01-24: STEERING:ELECTRIC POWER ASSIST SYSTEM

## Other bulletins for the same vehicles and component

- [S2519000006](/bulletins/11020847.md), 2025-07-23, Service bulletin: ELECTRICAL SYSTEM; STEERING. Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering \(EPS\) Units.
- [S2319000008](/bulletins/10248558.md), 2024-01-08, Service bulletin: STEERING. Clicking Noise From Steering Column While Turning Steering Wheel.
- [S2319000008](/bulletins/10244397.md), 2023-10-30, Service bulletin: STEERING. Clicking Noise From Steering Column While Turning Steering Wheel.
- [S2308000042](/bulletins/10243138.md), 2023-10-02, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; UNKNOWN OR OTHER; STEERING:STEERING CONTROL MODULE. EPS And Other CAN C Modules Offline, U0001\-00, U0002\-00, and U0131\-00 Can C Bus Diagnostic Trouble Codes \(DTCs\).
- [08\-008\-23](/bulletins/10231777.md), 2023-02-13, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS; STEERING. UAS and UCS Radio Enhancements Customers may experience one or more of the following: \*\*Wi\-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti\-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode \(LA, LD, LX only\). Can not change the time on the clock \(LA, LD and LX only\). USB hub inoperable \(D\-Trucks only\). Backup camera gridlines missing \(D\-Trucks only\). Device not supported message \(D\-Trucks only\). Remote app inoperative \(D\-Trucks only\). Unable to adjust volume \(D\-Trucks only\). Heated steering wheel inoperable \(D\-Trucks only\). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. \*\*This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.\*\*
- [1900121](/bulletins/10230110.md), 2023-01-17, Service bulletin: STEERING; BACK OVER PREVENTION. Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice there is a noise coming from the tailshaft of the steering column while turning.
- [S2108000007](/bulletins/10230079.md), 2023-01-17, Service bulletin: STEERING. Increase In Steering Effort After Recent Repairs, DTC?s B210B\-00 System Voltage High Or C2129\-17 Battery Voltage Circuit Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative
- [08\-003\-22 REV. A](/bulletins/10229816.md), 2023-01-17, Service bulletin: STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? \*\*Wi\-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* ? Intermittent, black radio display screen \(Rear View Camera \(RVC\) not affected\). ? Intermittent, radio freezes \(RVC not affected\). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen \(occurs when vehicle is shifted immediately to reverse upon key\-on before RVC signal is received, recoverable with key cycle\) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel\-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty \(HD\) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
- [S1823000030RevA](/bulletins/10229486.md), 2023-01-09, Service bulletin: STEERING. Buzz Squeak Noise From Steering Column Area While Turning Steering Wheel
- [S1823000030RevA](/bulletins/10225347.md), 2022-10-31, Service bulletin: STEERING. Buzz Squeak Noise From Steering Column Area While Turning Steering Wheel

JSON: [/v1/bulletins/10175687](/v1/bulletins/10175687)

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