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Service bulletin 23-014-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10175554
Published by NHTSA2020-05-26
Manufacturer's number23-014-20
Manufacturer's date2020-03-11
NHTSA componentAIR BAGS; VEHICLE SPEED CONTROL; STRUCTURE

NHTSA's summary

Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap areaFig. 1.Check Strap Area Cracking

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Body and frame, Throttle and cruise control

Vehicles listed
RAM PROMASTER2014 to 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.