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Service bulletin B840220

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10175293
Published by NHTSA2020-05-18
Manufacturer's numberB840220
Manufacturer's date2020-04-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BMW 330I2019, 2020
BMW 530E2018, 2019, 2020
BMW 530I2017, 2018, 2019, 2020
BMW 540D2018, 2019
BMW 540D2020
BMW 540I2017, 2018, 2019, 2020
BMW 640I2018, 2019
BMW 640I2020
BMW 740E2017, 2018, 2019
BMW 740I2017, 2018, 2019, 2020
BMW 740LI2016 to 2017
BMW 745E2020
BMW 750I2018, 2019
BMW 750LI2016 to 2019
BMW 840I2020
BMW B7 ALPINA2018 to 2020
BMW M340I2020
BMW M52018, 2019, 2020
BMW M550I2017
BMW M550I2018, 2019, 2020
BMW M760I2017, 2018, 2019, 2020
BMW M82020
BMW M8 GRAN COUPE2020
BMW M850I2019
BMW M850I2020
BMW M850XI2019
BMW X32018, 2019, 2020
BMW X42019, 2020
BMW X52019, 2020
BMW X62020
BMW X72019, 2020
BMW Z42019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4410002026-07-08. ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
25V6440002025-09-25. ELECTRICAL SYSTEM:STARTER ASSEMBLY
20254992025-09-23. Electrical
25V6360002025-09-23. ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
20244442024-08-01. Electrical
24V5760002024-08-01. ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; ELECTRICAL SYSTEM:STARTER ASSEMBLY
23V5840002023-08-16. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS
21V5200002021-07-08. AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20V6010002020-09-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20V4900002020-08-18. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B1104262026-08-03. Service bulletin. The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.
B8402262026-07-31. Service campaign. Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.
B7201252026-02-23. Warranty extension. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)
B7201252025-11-03. Warranty extension. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)
B5211252025-08-24. Service bulletin. If the seat ventilation is deactivated via the switch or due to parking the vehicle, the fans in the seat cushionor under the seat cushion surface are unpleasantly loud. The fans speed up loudly twice and then turn off. The functionality of the fans is not impaired. This behavior only occurs after the vehicle had been programmed to I level S18A- 25-07-520 and higher; upto, but not including S18A- 25-07-551.
B7201252025-04-18. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.
B7202252025-04-18. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.
B7203252025-04-18. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.
B7204172025-04-18. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original inservice / first delivery date.
B0116242025-01-23. Warranty extension. The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.